Guest Relations Coordinator
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Guest Relations Coordinator

À propos du poste

Be the first point of contact for all our guests prior to arrival by carrying out pre-arrival checks to ensure the guests stay is personalized as much as possible.


  • Responsible for communicating and updating the allocations of rooms types and requested rooms for guest arrivals.
  • Ensure that bedroom inventory and availability in Opera is accurate and deal with discrepancies and overbookings with revenue management.
  • Liaise with reservations for prepayment handling in terms of ensuring payments are received on time.
  • Constantly check for new reservations being made.
    Ensure the guest profile is up to date with accurate information about their upcoming stay. 
  • Responsible on the day for inventory control and selling policy as per Revenue Manager’s guidelines.
  • Ensure all departments are aligned with guests activities 
  • Attend the daily morning meeting to present the daily arrivals
  • Support the managers within the department with guest inquiries 

À propos de vous

See description
  • Langue requise: Anglais.

L'entreprise

Coworth Park is a 70-room luxury country house hotel and spa set in 240 acres of picturesque Berkshire parkland just 45 minutes from central London and 20 minutes from Heathrow airport. Its location, unrivalled in the UK for the ease and convenience of its transport links, is also enhanced by its own helipad. The estate includes an eco-luxury Spa with indoor pool and three restaurants including the Spatisserie, relaxed dining in The Barn and fine-dining at Restaurant Coworth Park. The only UK hotel to feature its own polo fields as well as an exceptional equestrian centre, current facilities include stabling for 30 horses together with self-contained accommodation for grooms and a full programme of polo tournaments.

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Fermé

Guest Relations Coordinator

Ascot, Royaume-Uni

Temps plein, Indéfini

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Date d'entrée en fonction (au plus tard):

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