[{{ $ctrl._job.status.name | translate}}] Reservations Trainee
Crowne Plaza Brussels - Le Palace

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Description du poste

To respond to individual and group requests-creating and updating reservations – follow up on bookings in order to optimize space, maximize revenue and secure accuracy of data.

Key responsibilities
• To understand market segmentation and booking channels
• To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
• To follow up on emails and handle all requests accurately and in a timely manner
• To pro-actively identify customer and group needs and communicate all data efficiently to other hotel departments (Sales, Reception, Accounting, Housekeeping)
• To enter all data into Opera accurately and send confirmations or offers through different channels
• To help with administrative tasks such as drafting contracts, preparing invoices, follow-up on deposit payments, printing of reports, sales calls

Profil recherché

- Key relationship: Reservations Manager and team, Business Development Team and Reception
- Position available for a 4 months period minimum
Contrat
Stage
Lieu
Bruxelles, Belgique
Département
Réception, Réservations
Langues
Anglais, Français, Néerlandais (facultatif)
Début
Dès que possible
Prise de poste au plus tard
octobre 2018
Durée
4 mois
Échelle de rémunération
Belgian schools: 350 €/month ---- Foreign schools: 500 €/month
Hébergement
N/A
Autres avantages
1 meal per working day, Laundry/Dry cleaning for working clothes, Transport card for the Brussels area (For foreign students only)

Crowne Plaza Brussels - Le Palace

Dating back to 1908, Crowne Plaza Brussels - Le Palace is an historic landmark in Brussels, situated in the Northern quarter. Nevertheless, the hotel is fully renovated and it offers the most contemporary, business-ready amenities

Today the hotel is committed to preserving its unique traditions while providing new and modern comforts to its guests. The Crowne Plaza is an internationally awarded innovative and leading business hotel. It goes without saying that the hotel works on consistently delivering unique experiences and solid results through a dynamic, focused and inspirational team.

The 354 guestrooms have a unique style, Art Nouveau and Art Déco inspired. 18 meeting rooms - including the ballroom which can host up to 700 delegates - make it the biggest conference hotel in the city center. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less.

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