Assistant Front Office Manager

[{{ $ctrl._job.status.name | translate}}] Assistant Front Office Manager
Fairmont Jaipur

Publiée
Intéressé(e) par cette offre ?

Description du poste

 

 

 

 

Assistant Front Office Manager

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as Assistant Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service!

 

Hotel Overview: 

FRHI, a leader in the global hotel industry, Fairmont Hotels & Resorts offers guests an extraordinary collection of iconic luxury properties, including New York’s The Plaza, Shanghai’s Fairmont Peace Hotel and London’s The Savoy. We are proud to extend this tradition of hospitality to our first destination in India, the exquisite Fairmont Jaipur opened on 9th August 2012.
As the stunning capital of the Indian state of Rajasthan, Jaipur—known as the ‘Pink City’—beckons with a host of wonderful attractions, from breathtaking architecture to lush greenery to bustling avenues. Embracing this rich and colourful setting is Fairmont Jaipur, a modern landmark built in the tradition of the region’s grand Mughal palaces. Amid pristine gardens and elegant water features, the hotel offers 245 spacious, beautifully appointed guest rooms—featuring traditional decor, large bathrooms and the utmost in luxurious details. Adding to the conveniences the hotel also includes a selection of exclusive restaurants- Zoya for international cuisine, the Tea lounge Anjum, that brings a new dimension of service in the fine art of tea tasting, library bar Aza and the Cigar Diwan, (60,000 square feet) of conference space, the largest in the region. With Fairmont Jaipur, we are excited to introduce a new audience to the understated elegance, hallmark service and unforgettable experiences that have long captivated our discerning guests, the world over.
 

 

Summary of Responsibilities: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

  • Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
  • Provides managerial support for Reception, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
  • Train supervisors and fulfill training role in the absence of the trainer
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned
 

Qualifications:

  • Passion for guest service
  • Excellent written and verbal communication, interpersonal and leadership skills
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Degree or Diploma in Hospitality Management is an asset
  • Fluency in English
  • Minimum of 1 year previous proven supervisory experience
  • Must have the ability to handle a multitude of tasks and Guest requests
  • Knowledge of Micros-Fidelio Property Management System an asset
  • Should possess or seek certification in basic first aid
  • Strong guest service orientation and training skills background required
  • Ability to work independently and prioritize responsibilities
  • Experience with a Hotel loyalty program an asset
  • Computer proficiency in a Windows environment (Word, Excel, PowerPoint)

 

Visa Requirements: Candidate should be eligible to work in India APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Profil recherché

See description

Contrat
Temps plein
Lieu
Jaipur, Inde
Département
Autre
Début
Dès que possible
Durée du contrat
Indéfini

Autres offres suggérées

{{:: 'Manager UX' | ellipsis : 40 : true }}

{{:: 'Sixt - Bangalore' | ellipsis : 35 : true }}

{{:: 'Pastry Chef - Luxury Cruise' | ellipsis : 40 : true }}

{{:: 'The Apollo Group' | ellipsis : 35 : true }}

{{:: 'Chef de cuisine' | ellipsis : 40 : true }}

{{:: 'The Apollo Group' | ellipsis : 35 : true }}
Intéressé(e) par cette offre ?
Autres offres
Overnight Security Officer
Northwest Washington, Washington, DC, États-Unis
Food & Beverage Manager
Wilshire Montana, Santa Monica, CA, États-Unis
Tennis Instructor (Part-Time)
Claremont Hills, Berkeley, CA, États-Unis
Banquet Houseperson - Overnight
North Scottsdale, Scottsdale, AZ, États-Unis
Voir 1602 autres offres