Restaurant Supervisor, Food & Beverage

[{{ $ctrl._job.status.name | translate}}] Restaurant Supervisor, Food & Beverage
Fairmont Pacific Rim

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Description du poste

 
Do you have what it takes to be our new Restaurant Supervisor?
 
Summary of Responsibilities:
Reporting to the Assistant Restaurant Managers, responsibilities and essential job functions include but are not limited to the following:    
  • Offer genuine sense of hospitality at each point of guest and team contact 
  • Leading the Restaurant team in all aspects of the department
  • Act as role model where you consistently offer professional, friendly and engaging service and ensure FORBES 5 Star dining service standards are followed
  • Must be able to think independently
  • Have full knowledge of all offerings
  • Ensure all restaurant information and tools are maintained at the highest level 
  • Take lead in handling all guest concerns, reacting quickly and professionally with the goal to bring around full resolution with guest satisfaction top of mind
  • Create and maintain a positive company culture with aim to sustain an engaged,  knowledgeable and enthusiastic team while building mutual trust, respect, and cooperation
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Ensure teamwork and effective communication between back of house and front of house
  • Ensure that all safety and sanitation policies are followed when handling food and beverage

 

 
 

Qualifications:

  • A passion for all things hospitality required
  • The ability to be happy and welcoming, responsive and solution oriented is a must
  • Must be able to demonstrate the ability to handle the pressures of providing excellent service in a fast paced atmosphere with genuine interest and passion for food, wine and crafted cocktails
  • University/College degree in a related discipline preferred
  • Previous Luxury hospitality experience required
  • Food and Beverage experience in a high capacity role preferred 
  • Previous experience in a high volume restaurant preferred
  • Experience with FORBES 5 Star is preferred
  • Previous MICROS/Silverware experience preferred
  • Computer literate in Microsoft Window applications required
  • Excellent leadership, communication, organizational skills required
  • Strong interpersonal and problem solving abilities required
  • Highly responsible and reliable required
  • Ability to work cohesively as part of a team required
  • Ability to focus attention on guest needs, remaining calm and courteous at all times required

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Profil recherché

See description

Contrat
Temps plein
Lieu
Central, Vancouver, Canada
Département
Autre
Début
Dès que possible

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