Description du poste
The Chief Steward is responsible for overseeing the entire operation of the stewarding department. Leads, coaches and organizes the employees. He/she will have direct and effective communication with all hotel departments, particularly the departments within the F&B division.
Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Summary of Responsibilities: Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Direct supervision of all team members including training, performance management, scheduling and assignment of daily duties and long term projects
- Ensures the highest quality of cleanliness and organization in all food service areas and service equipment
- Monitors and controls the operational budget, labor costs, equipment and supply requisition
- Manages communication with outside contractors regarding maintenance and renovations
- Responsible for purchasing of glass, china, silverware, linen for the food and beverage department.
Maintains accurate inventories of operating equipment and works with DOFB on appropriate levels, and proactively forecasts replacement costs.
Responsible for preserving hotel assets by playing a leading role in minimizing breakage, ensuring proper usage and prompt preventative maintenance of dish machines, glass washers, and kitchen equipment.
Provides continuous training to other F&B leaders and colleagues to support preservation efforts.
Responsible for hiring within the Stewarding department
Maintains weekly schedules to ensure optimum service in all F&B areas
Administers coaching, counseling and corrective action accordingly
Initiates the replacement of any damaged or malfunctioning equipment
Champions the hotels recycling program, policies and procedures and actively participates and encourages all staff to follow through
Is always visible and actively involved during higher service volumes
- 3 year supervisory experience in food and beverage related work, particularly stewarding
Must be available to work nights, weekends and holidays.
University/College background in hospitality management preferred
Must be results oriented, very organized, highly motivated and able to work under pressure
Committed to and have a full understanding of the health, safety and environmental practices in the workplace
Well-versed in local and governmental legislation, including OSHA, Health Department and Ecolab guidelines to ensure full compliance and safety in all areas.
Must have excellent interpersonal, communication and organizational skills
Knowledge of MS Office Suite
Excellent understanding of budget and budget controls
Physical Aspects of Position (include but are not limited to):
- Requires extended periods of standing and walking throughout shifts, as well as medium to heavy lifting, carrying, pushing, or pulling of objects.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
- Temps plein
- Downtown, Pittsburgh, PA, États-Unis
- Dès que possible
- Durée du contrat