Learning Manager

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Four Seasons - Amman

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Description du poste

Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.

Four Seasons Hotel Amman has an exciting Career Opportunity for a talented, passionate and service minded Learning Manager.

The Role

The Learning Manager delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; add value in meeting the Hotel’s needs by identifying and implementing learning and performance improvement strategies that support the Hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence.


  • University degree or equivalent experience required.
  • Minimum of 3 years experience working in a managerial capacity.
  • Experience in adult education or a similar environment.
  • Experience in Hotel operations, preferably  luxury hospitality or other service environments.

Key Knowledge and Skills

  • Adult learning styles and principles
  • Needs Assessment methodologies and learning needs identification
  • Learning technologies.
  • Project planning tools and processes
  • Current on industry trends affecting workplace learning
  • Excellent communication, facilitation, coaching and influencing skills.
  • Strong analytical and critical thinking skills.
  • Excellent command of Arabic and English Language skills.

What to Expect from Your Work Experience...You will

  • Be part of a cohesive team with a singular focus on creating the best guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Amman and worldwide with our company
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program

    Learn more about our property and what it is like to work at Four Seasons by visiting:



Profil recherché

See description

Temps plein
Zahran, Amman, Jordanie
Ressources humaines
Dès que possible
Durée du contrat

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