Assistant Guest Services Manager

[{{ $ctrl._job.status.name | translate}}] Assistant Guest Services Manager
Four Seasons - Los Angeles - Beverly Wilshire

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Description du poste

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck''s, and become part of a iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

The Assistant Guest Services Manager assists the Guest Service Team to ensure an exceptional arrival and departure experience. Overseeing the day to day operation of the door, valet and bell teams, this individual must have the ability to work quickly in high-pressure environment and ability to handle multiple tasks at once.

  • The ability to motivate, coordinate, discipline and supervise the activities of bell, door, lower lobby and valet parking staff.
  • Maintain good relations with other departments to ensure a seamless guest experience; provide instruction and motivation as needed.
  • Manage the day to day including scheduling based on business needs, payroll management and other administrative duties as required
  • The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.

Preferred Qualifications and Skills

We are looking for individuals who have computer knowledge with good communication skills. Previous experience of 2 years required. Applicants are required to have high analytical and organizational skills.  Speaking, writing and reading English is required. Positive attitude and willing to learn is a must. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.

What to Expect: You Will…

  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

We look forward to receiving your application

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Profil recherché

See description

Contrat
Temps plein
Lieu
Beverly Hills, CA, États-Unis
Département
Autre
Début
Dès que possible
Durée du contrat
Indéfini

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