Assistant Director of Rooms

[{{ $ctrl._job.status.name | translate}}] Assistant Director of Rooms
Four Seasons - Miami

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Description du poste

Four Seasons Hotel Miami is searching for an Assistant Director of Rooms. The position will direct and guide the activities of the Front Desk, Reservations, Communications, Concierge, Housekeeping, Guest Services, and Driveway Staff. The candidate will act as the senior manager in these departments in the absence of the respective department heads. The position will respond to a wide variety of guest inquiries as well as our resident’s requests by accurately assessing their needs and then adding personal recommendations and touches to achieve maximum guest satisfaction while complying with all Four Seasons’ policies. The ideal candidate must have the ability to maintain a close relationship with Hotel and Residential Ownership, as well as execute projects through third party vendors, and work well within a large team. This position is responsible for the profit margins of the Rooms Division, resolving guest concerns, and monitors safety.  Previous leadership experience managing multiple departments in a luxury environment is required. Fluent in both English and Spanish is essential.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Profil recherché

See description

Contrat
Temps plein
Lieu
Brickell, Miami, FL, États-Unis
Département
Autre
Début
Dès que possible

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