Accounts Receivable Clerk (AR Clerk)
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Accounts Receivable Clerk (AR Clerk)

Four Seasons

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Accounts Receivable Clerk (AR Clerk)

À propos du poste



We’re Hiring!

Come join our Four Seasons Family! We are looking to build our Opening Team in Finance. We are hiring for an Accounts Receivable Clerk. We anticipate this position will early June 2021.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. Be a part of the most highly anticipated opening resort of 2021.

The Position/Role

Four Seasons Resort and Residences Napa Valley is looking for an Accounts Receivable Clerk will assist the Assistant Director of Finance / Staff Accountant maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures. 

Responsibilities

  • Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis. 

  • Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager. 

  • Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment. 

  • Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments. 

  • Assist the Income Auditor, if necessary, in reconciling the City Ledger totals. 

  • Assist the Manager in the performance of his/her other duties as requested including the following: Obtaining credit references, Collection of outstanding accounts, Attending pre & post conference meetings with meeting planners, Attend and record minutes at credit meetings, Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Manager, File documents and reports. 

  • Collect payments to City Ledger Accounts daily. 

  • Identify any discrepancies in billing payments and other potential problems and bring to Assistant Director of Finance’s attention 

  • Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally. 

  • Ensure prompt and accurate billing for all accounts and timely collection follow-up. 

  • Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts. 

  • Develop and maintain relationships with regular clients to foster communication and assist in collection. 

  • Manage collection of accounts approved for billing and process upon departure payments and supervise the day-to-day activities of the Accounts Receivable staff and evaluate performance based on the hotel policies. 

  • Review Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager and Director of Finance if not resolved 

  • Review with Director of Finance or Assistant Director of Finance all accounts that are over 30 days and implement collection procedures and write off or adjust uncollectible amounts in accordance with established corporate guidelines. 

  • Write off or adjust uncollectible accounts after approval by the Director of Finance or Assistant Director of Finance and the General Manager according to established corporate guidelines. 



Who You Are

  • High School/College education or equivalent experience 

  • Minimum 1+ year experience in similar position

  • Excellent written and verbal communication skills to prepare and deliver reports 

  • Apply an ethical approach to the outcome of situations 

  • Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives 

  • Strong interpersonal and relationship-building skills to work with peers, superiors and clients

  • Work in a safe, prudent and organized manner 

  • Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relate to Accounts Receivable and Accounts Payable.  Working knowledge is generally learned on-the-job or through a series of professional certifications

  • Require knowledge of and the ability to operate computer equipment, Microsoft Office Suite software, Opera and F&B POS systems

  • Ability to read, write and speak English

  • Ability to multi-task in a high volume and demanding environment

  • Strong problem-solving skills, ability to handle difficult situations and guests



This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

About the company

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time!

Some Benefits Four Seasons Resort and Residences Napa Valley employees can enjoy:

  • Competitive Salary & Benefits

  • Cigna medical and dental benefit options

  • 8 weeks of New Parental Leave Pay

  • Fur Baby/Pet Insurance

  • Excellent Training and Development opportunities

  • Complimentary accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Employee Meals

  • 401k Retirement Plans



To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law .

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Fermé

Accounts Receivable Clerk (AR Clerk)

Napa, CA, États-Unis

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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