Chief Concierge - San Domenico Palace, Taormina, A Four Seasons Hotel
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Chief Concierge - San Domenico Palace, Taormina, A Four Seasons Hotel

Four Seasons

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Chief Concierge - San Domenico Palace, Taormina, A Four Seasons Hotel

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About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role of Chief Concierge:

We currently have an opportunity for a Chief Concierge to join our pre-opening San Domenico Palace, Taormina, A Four Seasons Hotel team in Sicily, Italy! 

Reporting into the Assistant Director of Rooms you will be responsible for leading the Concierge operation; responding to a wide variety of guest needs and requests adding your personal recommendations and touches to ensure that our guests receive the highest levels of service excellence.

Responsibilities will include ensuring that Four Seasons standards are met through team leadership, training and development, assuring the team are experts in your destination activities and highlights, establishing close contacts with destination vendors, and working closely with the Front Desk, Reservations, Bell Team and Valet Parking to assure exceptional experiences for our arriving, in-house and departing guests.

Our Ideal Chief Concierge candidate will have:

Expertise in luxury hospitality operations and proven leadership experience within Concierge focusing on service quality.  Les Celfs d'Or membership is strongly preferred and we are looking for a special individual whom delights in the magic of curating special experiences and memories for our guests.

You will have a special talent for ensuring our guests feel at home and receive the highest levels of service excellence, have excellent interpersonal and relationship-building skills to work with cross-functional teams, have the highest level of integrity and transparency, strong business acumen, a passion for service and an exceptional eye for detail, an empathetic and caring approach, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.

Ideally you will also have pre-opening and seasonal experience, and you must possess the legal right to work in Italy and have fluency in English and Italian.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

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Chief Concierge - San Domenico Palace, Taormina, A Four Seasons Hotel

Taormina, Italie

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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