Reservations Officer
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Reservations Officer

Four Seasons

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Reservations Officer

À propos du poste



Reservations Officer (Bangkok Based)

Thai Nationality only

Four Seasons Resorts, Thailand

Four Seasons Resorts Thailand is looking for Reservations Officer who share a passion for excellence and who infuse enthusiasm into everything they do.  This role supports the three properties in Thailand, namely Four Seasons Resort Chiang Mai, Four Seasons Tented Camp Golden Triangle and Four Seasons Resort Koh Samui.  The position will be based in Bangkok office and reports to the Reservations Manager.

Responsibilities

Handle several telephone calls at any given time. Complete a room reservation for any given time period knowing what types of accommodation, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, etc. Recite all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel. Determine what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservations Manager well informed. Utilize the guest history program to ensure maximum accuracy and recognition. Utilize the computer system in retrieving, updating room reservations. Process internal reservations, management reservations, reservations from the Central Reservations Office, employee complementary room request, group blocks travel agent discount, telexes and faxes.

What to expect: you will…

  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence


Fermé

Reservations Officer

Chiang Mai, Thaïlande

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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