Sales & Catering System Operator
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Sales & Catering System Operator

Four Seasons

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Sales & Catering System Operator

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At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 116  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

Basic Purpose:

To ensure that the property’s Sales & Catering system (Golden S&C) meets corporate standards.  Ensure that all departments using Golden S&C (rooms, catering, reservations, accounting, banquets, etc.) are in compliance with corporate standards.

Essential Functions:

  • Run all required weekly/monthly reports (including, but not limited to; Catering Forecast, Catering Sales Report, function room occupancy and availability reports, Accounts lists, etc.) 
  • Reconcile Banquet Check, Daily Audit and Golden S&C for conflicts.
  • Prepare all Internal Meeting Requests, BEOs, etc. And assist in preparing clients’ events as requested by his superiors.
  • Maintain Golden S&C System, which includes menu input, average check update, BEO training/maintenance.
  • Run all month end reports associated with Corporate Month End Packet and complete the month end spreadsheet.  Review with DOC and send to home office.
  • Write/run Golden S&C /Market Vision reports associated with Catering needs and/or mailings.
  • Compile the required reports so that assistants can independently run the Daily Function Sheet, Weekly Function Sheet, Guaranteed Sheet, Missing Menu Report.
  • Respond according to the crisis management plan to any hotel emergency or safety situation. 
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. 
  • Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Meet catering potential clients, including giving tour of the facilities and discuss their business requirements as requested by his superiors.
  • Issue banquet proposals and contracts as requested by his superiors.


Non-Essential Functions:

  • Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.
  • Help develop and train on new Catering Procedures such as the Inquiry System, Room Viewer, Delphi, etc.


Preferred Qualifications and Skills:

  • Excellent reading, writing & oral proficiency in the English language.
  • Computer savvy with solid knowledge of Office, particularly excel
  • Strong knowledge of Opera system
  • Multi-tasking
  • Excellent organizational skills


The benefits offered by Four Seasons Hotel Kuwait include:

  • Full board single living accommodation in a high quality, well-resourced compound
  • Complimentary nights at FS Hotels worldwide
  • Regular social and sporting events
  • Paid home leave tickets
  • Quality employee meals
  • Free transportation to and from work
  • High speed Wi-Fi internet in accommodation and employee transportation buses


Fermé

Sales & Catering System Operator

Kuwait City, Koweit

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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