F&B Marketing Manager - Grand Hyatt Hangzhou

Drive and work closely with marketing and F&B teams to position and sell the venue

Must be financially savvy to drive financial performance in order to exceed budgeted profitability

Drive guest satisfaction through Hysat and Brand Analytics

Responsible for short and long term planning of the venue

Ensure effective hiring, training, development, promotion and continuous reinforcement

Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

Develop and implement creative strategies for revenue enhancement and cost containment

Develop and recommend the budget, marketing plans and objectives.  Manage within those approved plans

Responsible for maintaining a high energy, positive, professional appearance

Plan, coordinate & manage special events and holiday functions

Minimum 2 years working experience as an Outlet Manager

Fluent in English and Chinese

Strong leadership profile, and embrace Hyatt higher purpose and values

A true desire to understand and anticipate the needs of others in a fast paced environment

Refined verbal and written communication skills, outgoing personality

Must be proficient in general computer knowledge, able to learn managing systems such as POS, reservations and forecasting

Full understanding of Associate engagement

Ability to take the initiative to run the outlets as a free standing entity

Candidate must be extremely detail oriented, organized and self-confident to ensure flexibility & productivity

Candidates should possess strong food and beverage knowledge.

Hotel experience and a thorough understanding of restaurant service

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator providing exceptional customer service