Director of Operations trainee
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Director of Operations trainee

À propos du poste

A Food & Beverage Management Trainee with Hilton Hotels and Resorts is responsible for assisting the Director of Operations in supervising operations of Food & Beverage outlets to deliver an excellent Guest experience while working with the team to ensure departmental targets are met.

A Food & Beverage Management Trainee would be required to communicate and share tasks with the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Working on projects with Revenue, Cost control, Profit and Quality focus
• Assisting F&B management with achieving financial targets
• Participate in the creation and implementation of new products / services within the F&B department (cost calculation, logistics setup, team management, storytelling…)
• Attendance at meetings of decision-making teams
• Participate in training and train teams afterwards
• Establishment of procedures to follow
• Ensuring high customer satisfaction in the F&B Outlets and monitor ratings
• Helping out in the different F&B Outlets (breakfast, bar, banqueting, restaurant)
• Ensuring smooth operations in the different F&B Outlets and take on supervisor shifts when needed
• Communicating, delegating and sharing tasks with the team
• Ensuring compliance of brand standards
• Delivering great customer service and manage guest queries in a timely and efficient manner
• Assisting the store keeper with stock control and inventory
• Acting as contact person for suppliers and contractors
• Managing orders and delivery of goods
• Assist other departments wherever necessary and maintain good working relationships

À propos de vous

To successfully fulfill this role, you should maintain the attitude, behaviors, skills, and values that follow:
• Driven by Hospitality and Guest satisfaction
• Ambassador of Hilton standards of Quality
• Fluent in French & English - Dutch is an extra
• Rigorous and with good organization skills
• Good communication skills and computer skills (Excel, PowerPoint, Paint, etc…)
• Eager to learn and curious
• Previous hotel operations experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams and positive attitude
• Previous experience in hotel industry
  • Langues requises: Anglais et Français.

L'entreprise

Hilton Brussels Grand Place, the place where it’s all happening!

LOCATION:
With its prime location right at the heart of the historic city centre, ideally set between the beautiful Grand Place and the Square Meeting and Convention Centre, Hilton Brussels Grand Place is the perfect choice for business or leisure. Thanks to its ideal location next to Central Station, the Hilton Brussels Grand Place is easily reachable from the airport via direct train (15 minutes only).

ACCOMODATION:
Stretch out and relax in one of our 224 modern and spacious rooms and suites. Enjoy thoughtful amenities including complimentary Wi-Fi and elegant bathrooms. Upgrade to a suite or executive room for more space and exclusive access to our Executive Lounge.

CONFERENCES & EVENTS:
Whether organizing a conference, meeting, wedding or exhibition, Hilton Brussels Grand Place provides the perfect range of flexible event spaces with 17 meeting rooms. Our meeting rooms also offer endless break out possibilities to maximize productivity and delegates’ engagement. Our talented chefs will cater to your specific dietary needs, providing delicious and inventive menus, whilst our attentive Hilton Team Members will ensure every detail is captured and your event is a true success.

DINING:
At Hilton Brussels Grand Place, dining options are designed with you in mind. Start the day with a hearty breakfast or nutritious light bite; savour innovative dishes prepared with only the freshest ingredients, or simply relax with a cup of coffee in the bar or hotel lobby. From business brunches to pre-dinner drinks and everything in between, the options at Hilton Brussels Grand Place are catered especially for you.
Enjoy a private dining experience in our Restaurant. Ideal for occasions such as team meetings, anniversaries and intimate celebrations, our stylish restaurant accommodate your private dining experiences.

Voir le profil
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Director of Operations trainee

Brussels, Belgique

Stage, 6 mois

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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