Guest Relations Executive Holiday Inn Mumbai Inlt Airport

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Holiday Inn

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Description du poste

Description

About us

Do you see yourself as a Guest Relations Executive?   When youre a part of IHG, youre more than your job title. And thats what we love the individual talents, interests and dreams that make you who you are. Join us and we wont expect you to conform to any stereotype because we know that a team with different perspectives and passions can only make us stronger.  

Your day to day

Directs all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs.

Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and         other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Greet VIP guests personally Liaise with other departments and necessary outside contracts to ensure excellent service delivery Oversee maintenance of efficient repeat guest history system

What we need from you

Bachelors degree in hospitality/hotel administration.   Minimum One year front desk/guest service experience strongly preferred. Proficiency in Opera/Fidelio is preferred but not essential. Some college/university preferred. Must speak fluent local language. Additional language skills preferred but not required depending on location of hotel.

What we offer

In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we''ll give you the room to be yourself.So what''s your passion? Please get in touch if this position matches your skills and interests and tell us more about yourself by clicking "Apply Online".We are an equal opportunity employer

Profil recherché

See description

Contrat
Temps plein
Lieu
Bombay, Inde
Département
Autre
Début
Dès que possible
Durée du contrat
Indéfini

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