[{{ $ctrl._job.status.name | translate}}] Internship: Front Office and/or F&B
Hotel des galeries NCC

Publiée

Description du poste

Hotel des Galeries is a luxury 4* boutique hotel with 23 rooms and a restaurant, located in the heart of the historical center of Brussels. Hotel des Galeries is the only hotel in the Galeries Royales Saint Hubert, which grants the property an unparalleled charm, combined with a unique interior design from our times.

We currently have two vacancies for internships as of this summer 2020 for minimum 4 months. A combined internship of Front Office and F&B is also an option!

ATTENTION: we can only hire you if you eligible to work in the EU and if you are a student enrolled in a school/university!

Front Office internship:
After a two-week training with our reception team you will undertake your own shift, under the manager's direct supervision, the following will be expected of you:
• Welcoming guests upon arrival - ensuring smooth check in and check out
• Preparation of the room plan for the housekeepers
• Preparing key cards and room plan allocation
• Ensuring the rooms are ready for client arrival
Taking reservation from our OTA’s, website and phone and encoding them on our PMS
• Invoicing and taking payment
• Be fully knowledgeable of the surrounding and being able to offer recommendations
• Answering to guests’ questions and handling guest complaints

F&B internship:
During your food and beverage internship, you will be exposed to 3 shifts:
• Breakfast and Lunch from 6AM to 2PM (depending on business need)
• Lunch and dinner shift from 11AM to 3PM and 6PM till 11PM (depending on business need)
What is expected from you:
• Mise en place of the restaurant and bar
• Mise en place of the kitchen pass and barista area
• Preparing coffees and team
• Taking orders and encoding them on our POS
• Billing clients and posting payments on the POS
• Ensuring guest satisfaction throughout their dining experience
• Coordinating with the kitchen team for the delivery of dishes

Profil recherché

You are fluent in English. Dutch and/or French are a plus!
Passionate about customer service and you want to make each stay a unique moment for our guests.
Dynamic, pro-active, good presentation and positive state of mind
We expect you to be flexible in your work approach. Teamwork is essential at the Hotel des Galeries, we are strong believers in helping each other to achieve our full potential.
Contrat
Stage
Lieu
Bruxelles, Belgique
Département
Restauration service, Réception
Langues
Anglais, Français, Néerlandais (facultatif)
Début
Dès que possible
Durée du contrat
5 mois
Postes disponibles
2
Échelle de rémunération
500€ par mois

Hotel des galeries NCC

A l’angle de la Galerie du Roi et de la rue des Bouchers, juste à quelques pas de la Grand Place et du Manneken-Pis de Bruxelles, l’Hôtel des Galeries vient d’ouvrir ses portes.

Confié aux architectes d’intérieur Fleur Delesalle et Camille Flammarion, l’Hôtel des Galeries, parenthèse cosy aux matières nobles, et à la griffe contemporaine, propose 23 chambres et suites réparties sur quatre étages et un entresol, avec, pour certaines, vue sur la Galerie du Roi, sur la Cathédrale ou les toits du centre-ville de Bruxelles.

Dans les chambres, parquet au sol et volets intérieurs en bois s’associent à quelques pièces de grands noms du design, créateurs belges inclus, mobilier sur-mesure, objets chinés chez les antiquaires du quartier Sablon, et en fil rouge décoratif une céramique aux figures géométriques multiples.

Loin des standards convenus, intégré à un lieu chargé d’histoire, l’Hôtel des Galeries, la Librairie Saint-Hubert, attenante, et le nouveau restaurant le Comptoir des Galeries, du chef français Julien Burlat, se posent en entracte serein et de bon goût, au luxe distingué et original.

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