Description du poste
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.
The hotel will boast 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighborhood story, the story of Dubai creek. Other facilities that our guests can expect include an infinity pool deck, fully equipped fitness center and our neighborhood café and bar, both offering seamless service and array of experiences reflecting this expressive neighborhood.
Your day to day
In a nutshell, as a Concierge Agent, you will be a brand ambassador, ensuring that all guest needs are being properly accommodated, consistently offer professional, friendly and engaging service; assist guests with mail, messages, and any plans or arrangements they require; assist with any plans or arrangements the guest intends to make during their stay; assist guests regarding hotel facilities in an informative and helpful way; follow department policies, procedures, service standards, safety policies, and other duties as assigned.
What we need from you
Hotel Indigo Dubai Downtown is scheduled to open Q2 2020 and we are now seeking an experienced and lively Concierge Agent to join our team. This person will be responsible for Guest Check-in in this vibrantly designed lifestyle hotel located in a key location in Dubai.
As the first lifestyle branded hotel of IHG in the Middle East, this exciting project really is something to be part of. This is a great opportunity for talented hospitality and Concierge professionals to step up in their career and experience a new challenge in a trendy lifestyle brand.
You'll report to the Front Office Manager, and you’ll play a big role in supporting the overall success of the hotel.
The right fit for this role is someone who has solid hotel background with an energetic and fun personality. He/She should be passionate about people and hospitality. Excellent communication and problem-solving skills are essential. If you are this person, we’d like to meet you.
Ideally, you will need to be flexible with working hours and be a team player. You should have a minimum of 1 year experience working as a Concierge Agent. You will be an enthusiastic individual who can communicate easily with both your fellow team members and guests. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required.
What we offer
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Hotel Indigo Dubai Downtown
Inside, decades of vibrant culture inspire carefully curated rooms with lavish mother-of-pearl bathrooms, funky Moroso designer chairs and envy-inducing views. Hone that beach bod in the gym, find some headspace in our yoga studio or just freestyle it out in the 25-metre infinity pool.
Outside, cruise the relaxing vibe of the waterside as you explore the city's galleries and hotspots, or hang with the locals over locally roasted speciality coffee and contemporary Levant cuisine at the Neighbourhood Café.
As night arrives, swing over to our signature cocktail bar for a uniquely crafted cocktail infused with local flare, and experience views of the city skyline you'll never forget as you chill with beats and shisha at the Pool Deck. And when it's time to go, bring a slice of the experience home with you with a unique piece from our concept store.