Director of Operations

[{{ $ | translate}}] Director of Operations
Hotel Jen Puteri Harbour, Johor


Description du poste



Hotel Jen is the newest brand hotel in the Shangri-La Group, designed for travelers who appreciate the important things done well - stylish and comfortable rooms, enthusiastic and upbeat staff and easy efficiency. We work hard to deliver that Jen feeling to our guests and we do that by seamlessly meeting the needs of our internal guests, our colleagues.


Hotel Jen Puteri Harbour, Johor is located in Nusajaya. It''s approximately 20 minutes from Johor Bahru town and is easily accessible via land or water transport from Puteri Harbour International Ferry Terminal. Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away.



We are looking for a Director of Operations.


As a Director of Operations we rely on you to

  • Provides direction and guidance in all areas related to the operations departments.
  • Develop and implement actions to maximize performance and profitability.
  • Ensure the quality assurance standards are met all the time.
  • Support the GM in running the day to day hotel operations..

    We are looking for someone who

  • Having at least 5 years experience in a similar capacity in an international hotel.
  • Has Degree in Hospitality and Business Administration.
  • Uphold professionalism values, ethics and integrity at all times.
  • Proficient in English communication both written and verbal (as well as local language).
  • Good business acumen, strong organizational and analytical skills and problem solving with sound financial judgement.
  • Has the ability to drive change, self driven and challenge the status quo.
  • Strong operational background. Excellent guets and employee engagement.

    The ideal applicant must have full working rights in Malaysia.


    Be true. Be you. Jen


    [Not translated in selected language]

    Catering to urban adventurers, the Hotel Jen brand delivers quality, comfort and value with a playful twist and friendly service. Hotel Jen embraces the love for life and travel, helping curious travellers to leave boring behind through spontaneous experiences, unpublished insights and unconventional perspectives. Launched in 2014, Hotel Jen offers 10 vibrant hotels in some of the best locations across Asia Pacific, including Singapore; Hong Kong; Beijing and Shenyang in mainland China; Manila; Penang and Johor in Malaysia; and Malé, Maldives. A number of Hotel Jen properties are in the pipeline including in Beijing and Malaysia. For more information, visit or join the conversation on Instagram, Facebook and Twitter.

    Profil recherché

    See description

    Temps plein
    Nusajaya, Malaisie
    Dès que possible
    Durée du contrat

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