Waiter/ess - Food & Beverage Service - Jumeirah Emirates Towers
À propos du poste
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
A fantastic opportunity has arisen for a highly talented and experienced Waiter/ess to join Food & Beverage Service team of Jumeirah Emirates Towers.
Your main duties will include the following:
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Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
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Meet all reasonable needs and requests of customers within acceptable enterprise time frames
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Identify and take all opportunities to enhance the quality of service
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Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
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Offer assistance to colleagues when required, to ensure designated work goals are met
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Demonstrate trust, support and respect towards team members in day-to-day work activities
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Conduct communication with customers and colleagues in a polite, professional and friendly manner
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Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
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Seek assistance from other team members, supervisors and managers when required
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Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests
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Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
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Meet all reasonable needs and requests of customers within acceptable enterprise time frames
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Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
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Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
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Offer assistance to colleagues when required, to ensure designated work goals are met
The ideal candidate for this position will have the following experience and qualifications:
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2 years' experience in similar role in a Food and Beverage department
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Work experience in a 5-star luxury hotel
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Excellent English communication skills
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Additional language would be an advantage
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Have a good knowledge and understanding of Food and Beverage operations
- Département: Autre F&B Service
À propos de vous
- Langue requise: Anglais.
L'entreprise
Soaring high above Dubai’s financial district, the award-winning Jumeirah Emirates Towers is one of the world’s most iconic buildings.
Located minutes from Dubai International Financial Centre (DIFC), Dubai World Trade Centre and The Dubai Mall, Jumeirah Emirates Towers is Dubai’s leading city lifestyle destination and a place where guests can effortlessly switch between business and leisure.
Waiter/ess - Food & Beverage Service - Jumeirah Emirates Towers
Temps plein, Indéfini
Date de début du contrat:
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