F&B Secretary 餐饮部秘书 – (in English)
Ce poste n'est plus disponible, mais il y a plus de Restauration service offres d'emploi
F&B Secretary 餐饮部秘书 – (in English)

Kempinski

Publiée

Fermé

F&B Secretary 餐饮部秘书 – (in English)

À propos du poste



Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.

SCOPE

To function and perform as an administrator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department.

OVERALL OBJECTIVES

The job of Food & Beverage Secretary is executed satisfactorily when:

All administrative tasks and reports of the Food & Beverage Department are executed in a timely manner.

The appointed tasks are executed in an entrepreneurial manner, looking for opportunities to generate more business at all times.

The employee has gained a thorough understanding of the department’s administrative and operational tasks and is ready to assume a position equal to the level Outlet Manager or Assistant Outlet Manager in Kempinski Hotel Shanghai or in other Kempinski properties.

MAIN RESPONSIBILITIES

Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Be knowledgeable of all services and products offered by the hotel.

Have a knowledge and understanding of all food and beverage products and services.

Support in preparing/consolidating the yearly budget for the department.

Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.

Attend to all relevant staff meetings and hotel trainings.

Attend daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.

Attend daily or weekly Food & Beverage meetings.

Ensure that minutes are taken at every meeting and circulated for further communication.

Schedule and organise internal meetings when and as required during the monthly schedule.

Liaise purchasing requirements for the Department with the hotels’ Purchasing Department.

Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others.

Assist in updating all departmental operations manuals annually.

Prepare presentations and other documents required for the Food & Beverage Head of Department.

Prepare and compile monthly, weekly Food & Beverage reports.

Work in close relation with all Department Heads.

Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments.

Coordinate the design of F&B menus, name tags and buffet signage when and as required.

Ensure that menus are printed, correctly formatted and spell-checked up to standard.

Seek ways to assist the outlet management maximising their revenues and profits.

Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).

Assist in handling of guest complaints.

Monitor the Food & Beverage Departments’ annual leaves and regularly update the Food & Beverage Head of Department.

Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments.

Follow the global food & beverage trends.

Assist the Outlet Managers in all actions plans and training programmes when and as required.

Respond to any changes within the Food & Beverage department as dictated by the hotel management.

Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.

Attend all corporate conference calls.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai has 686 rooms and suites, 6 restaurants & bars as well as extensive banquet facilities for up to 720 guests. It also has an oversized indoor pool, Spa and state-of-the-art fitness center on the 30th floor with panoramic view. Within walking distance to the Oriental Pearl Tower and only a short drive away from The Bund, New International Expo Centre and luxurious shopping centres, the hotel is easy access to any well-known landmarks of Shanghai. The Pudong and Hongqiao international airports can also be reached within 45 minutes.

SCOPE

To function and perform as an administrator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department.

OVERALL OBJECTIVES

The job of Food & Beverage Secretary is executed satisfactorily when:

All administrative tasks and reports of the Food & Beverage Department are executed in a timely manner.

The appointed tasks are executed in an entrepreneurial manner, looking for opportunities to generate more business at all times.

The employee has gained a thorough understanding of the department’s administrative and operational tasks and is ready to assume a position equal to the level Outlet Manager or Assistant Outlet Manager in Kempinski Hotel Shanghai or in other Kempinski properties.

MAIN RESPONSIBILITIES

Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Be knowledgeable of all services and products offered by the hotel.

Have a knowledge and understanding of all food and beverage products and services.

Support in preparing/consolidating the yearly budget for the department.

Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.

Attend to all relevant staff meetings and hotel trainings.

Attend daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.

Attend daily or weekly Food & Beverage meetings.

Ensure that minutes are taken at every meeting and circulated for further communication.

Schedule and organise internal meetings when and as required during the monthly schedule.

Liaise purchasing requirements for the Department with the hotels’ Purchasing Department.

Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others.

Assist in updating all departmental operations manuals annually.

Prepare presentations and other documents required for the Food & Beverage Head of Department.

Prepare and compile monthly, weekly Food & Beverage reports.

Work in close relation with all Department Heads.

Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments.

Coordinate the design of F&B menus, name tags and buffet signage when and as required.

Ensure that menus are printed, correctly formatted and spell-checked up to standard.

Seek ways to assist the outlet management maximising their revenues and profits.

Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).

Assist in handling of guest complaints.

Monitor the Food & Beverage Departments’ annual leaves and regularly update the Food & Beverage Head of Department.

Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments.

Follow the global food & beverage trends.

Assist the Outlet Managers in all actions plans and training programmes when and as required.

Respond to any changes within the Food & Beverage department as dictated by the hotel management.

Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.

Attend all corporate conference calls.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

Organization: Kempinski Hotels

Location: Grand Kempinski Hotel Shanghai China

Job Type: Regular

Job Level:

Schedule: Full-time

Job Posting: Feb 25, 2021

Unposting Date: N/A

Job Number: 2100007P

Fermé

F&B Secretary 餐饮部秘书 – (in English)

Shanghai, Chine

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

Vous souhaitez découvrir quelque chose de différent ? Voir des emplois similaires

Sommelier
Sommelier

Sommelier

Celebrity Cruises

Miami, FL, United States

Bar Utility
Bar Utility

Bar Utility

Royal Caribbean Group

Miami, FL, United States