Front Office Manager
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Front Office Manager

Leonardo Royal Hotel Mestre

Publiée

Expiré

Front Office Manager

À propos du poste

To lead the Front Office team in our new 4* Superior Leonardo Royal Hotel Mestre opening in summer 2019 we are looking for a

Front Office Manager

to start from May 2019.

Your main duties:
- ensure the professional and effective running of the day-to-day rooms operation in accordance with all hotel standards and in line with Leonardo Hotels policies and procedures
- responsible for short and long-term planning and day-to-day
- management of the rooms and related areas, recommend budget and manage expenses/margins within approved budget constraints
- maintain, implement and adhere to standard policies, systems and procedures re-lating to hotel
- operations, including health and safety systems, quality standards and systems contingency planning
- ensure that reservation patterns, overbooking and yield opportunities are maximized to best effect
- coordinate all activities, operations and running of Front Office– whilst actively dis-playing a proactive and strong front of house leadership style
- ensure that all front of house public areas are well maintained and kept to a high standard of cleanliness and good repair in close collaboration with engineering and housekeeping department
- provide and coordinate effective training to enable all team members to carry out their duties as required, ensure training profiles are in place and kept up to date
- provide clear leadership for brand standards and operational innovation initiatives aligned with business goals and objectives, maintaining close liaison and support for teams
- ensure quality of data is maintained within the property management system ena-bling accurate guest history and sales information
- ensure effective channels of communication are in place and encouraging ideas and participation from all team members, through monthly communication meetings, daily morning meetings and daily operations meetings
  • - personal development with the growth of our company and many career opportunities - network all over Europe – being connected via our internal social media platform LEAPP - training and development programs of our Leonardo Academy - bonus systems & Employee purchasing card - employee and family&friends discounts for accommodation and F&B in all 170 hotels of Fattal Group - employee meals in our cantines - low hierarchy, respectful and open minded company philosophy - and of course fun in your team because we have the #bestteamsever and our teams share with us on LEAPP #thisiswhyilovemyjob
  • Département: Réservations Réception Management Conciergerie Réception

À propos de vous

Your profile:
- Bachelor’s degree in hotel management or equivalent degree in hospitality
- at least 3 years of experience within the hospitality industry in a supervisory position, Front Office experience is a must
- extensive knowledge of Optima and familiarity with Internet/MS Office applications and related IT preferred
- comprehension of hotel systems and revenue management principles
- strong presentation, commercial and communication skills
- mature with positive thinking and guest oriented
- well-versed in both written and spoken English and Italian, further languages are an advantage
- flexible work approach
- identification with our core values: naturalness, individuality and personal commit-ment
  • Langues requises: Anglais et Italien.

L'entreprise

LEONARDO HOTELS CENTRAL EUROPE, headquartered in Berlin, is responsible for the hotel portfolio in Germany, Austria, Switzerland, Poland, Czech Republic, Hungary, Spain and Italy. The brand family consists of: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels by Leonardo Hotels.

In keeping with the company credo "feeling good" the individual character is made discernible in all Leonardo properties. High quality and service standards, stylish interior design with regional flair and artistic details are the core aspects that characterise the hotels and make them appealing for business and leisure travelers.

Leonardo Hotels Central Europe is part of the Fattal Hotel Group, which was founded in 1998 by David Fattal. It is one of the fastest growing hotel chains in Europe and Israel and operates 200+ hotels with 40,000+ rooms in 100+ destinations and 18 countries. The brand portfolio includes: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo Hotels, Jurys Inn, Apollo Hotels and Herods. The Israeli hotel group is listed on the Tel Aviv Stock Exchange (TASE).

Voir le profil
Expiré

Front Office Manager

Mestre-Carpenedo, Venezia, Italie

Temps plein, Indéfini

Date de début du contrat:

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