[{{ $ctrl._job.status.name | translate}}] Front Desk Receptionist Intern
Made in Louise

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Description du poste

The Made in Louise is a 48 room charming boutique hotel in the heart of Brussels. The choice of the name emphasizes our “Homemade” – or could say “Hotel Made” – concept with our wish to preserve the authenticity and coziness of the unique Belgian style of gracious living. This will be the first of what we intend to be several hotels in the Made in Louise concept, so we are going all out to make this a truly memorable flag-ship accommodation. Friendliness, flexibility and anticipation of our guest’s needs are the key concerns for all our team members and we pledge to graciously share these values with you, your family and your colleagues. Our constant aim is to please by providing top quality service.
Job Description:
- Welcoming guests in a personalized way
- Answering to phone calls and dealing with all kinds of demands
- Using PMS on an everyday basis
- Dealing with complaints and finding solutions
- Check-in/Check-outs
- Reservations
- Undertaking a concierge position to help, advise guests on interesting Brussels tips, restaurants, attractions, activities
- Answering to emails
- Bar service
- Making sure the lobby looks cozy, welcoming and tidy with a comfortable atmosphere (Flowers, cleanliness, candles, chimney fire) Treating the hotel like your home

Profil recherché

You will like this position, if you feel you are:
- Flexible (In small hotels, there is less of a routine, all team members do a bit of everything)
- Good amongst small working teams
- Particularly passionate, enthusiastic and motivated when welcoming/greeting guests
- Organized and structured
- Independent, ambitious and responsible
- Willing to work in a constant evolving atmosphere
Bruxelles, Belgique
Anglais, Français, Néerlandais (facultatif), Espagnol (facultatif)
septembre 2019
Prise de poste au plus tard
novembre 2019
Durée du contrat
6 mois
Échelle de rémunération
600€ per month
Autres avantages
Laundry and meals during work hours

Made in Louise

The Made In Louise… your Brussels boutique hotel where grace and charm are a way of life. Where guests enjoy the kind of hospitality that can only be experienced in a family owned and operated hotel. Discover this unique and relaxing environment where comfort meets affordable luxury, in a historic early 20th century building on a quiet street.

Ideally situated in a delightful residential neighborhood, the Made In Louise is close to the city center of Brussels while convenient and secluded enough to be relaxing. Everything in Brussels is easy to reach… catch the tram or take the Metro from the nearby Louise station, just a five minute walk.

The ideal hotel in Brussels, the Made In Louise offers intimate service and comfortable, charming, guest accommodations. Completely renovated in 2012, the hotel’s 48 rooms are bright, comfortable, spacious and a history of character.

At Made In Louise, our family welcomes you as a privileged guest. Enjoy the grace and intimacy of a private residence, and the distinctive touches of our Made In Bar & Market and our Made In Breakfast, where you’ll enjoy the authentic tastes of Belgium.

Welcome to THE Brussels Boutique hotel where you will feel at home from the moment you enter. Welcome to Made In Louise.

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