Porter/Bellboy
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Porter/Bellboy

À propos du poste

It is the mission and intent of this position that the Door Person will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Department.

 The Door Person is responsible for the overall guest satisfaction including initiating contact with the guests entering the hotel and creating a delightful arrival and departure experience. 

The Door Person reports directly to the Chief Concierge and receives day to day coaching and instructions from the Front Desk Manager and Chief Concierge.

 

  Duties and Responsibilities  

  • Initiate contact with guests entering and departing the hotel, while opening and closing the main hotel door.
  • Performs all Mandarin Oriental standards in accordance with Legendary Quality Experience.
  • Assist guests with luggage and load luggage onto luggage carts for Bell Person delivery including providing baggage checks and tagging for guests.
  • Assist guests with car doors within thirty seconds of arrival.
  • Be responsible for flow of street traffic outside the hotel.
  • Assist guests with umbrellas when it is raining.
  • Flag raising and lowering.
  • Maintain the cleanliness of the driveway and entrance.
  • Handle delivering and storing of guest items/ baggage.
  • Be familiarized with the entire room product and services that are offered including IT&T equipment.
  • Other duties as deemed appropriate by the Management of the Hotel.

 

À propos de vous

See description
  • Langues requises: Anglais et Espagnol.

L'entreprise

Located on Passeig de Gràcia, Mandarin Oriental, Barcelona is one of the city's best loved hotels. Enjoying stunning views over our gardens or the modernist landmark Casa Batlló, we offer a wonderful mix of style and five-star luxury.

Fusing modern design with timeless style, our hotel is a true original. With chic interiors, gourmet michelin star dining and a relaxing spa, we offer a luxury five-star experience like no other, right in the heart of the Catalan capital.

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Fermé

Porter/Bellboy

Barcelona, Espagne

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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