Learning & Development Coordinator
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Learning & Development Coordinator

À propos du poste

Learning & Development Coordinator

With the extensive renovation of the hotel completed a position has arisen for a Learning & Development Coordinator within the Human Resources team. Reporting directly to the Learning & Development Manager the ideal candidate will have previous experience in either the luxury sectors and / or hotel operations as well as be able to demonstrate outstanding organisational and administration skills. Strong communication skills are also a essential of this role as some training delivery forms part of this job role. This is an ideal entry level position for any candidate whom wishes to grow their career within the Learning & Development / Human Resources profession and play a key role in ensuring all Colleagues at the Mandarin Oriental are personally valued through our culture of Kind, Passionate & Genuine Service.

The Learning & Development Coordinator will be responsible for the following duties:

  • Coordinating training programmes to address specific training needs at line colleague level 
  • Communicating and maintaining Mandarin Oriental Hotel Group’s Learning & Development Standards
  • Supporting all efforts to enliven our Company’s Mission, Guiding Principles and Legendary Quality Experiences throughout the hotel 
  • Assisting with Hotel L&D Plan and ensure the Departmental L&D Plans are in line with Hotel L&D Plan
  • Preparing all MOve In Orientation Materials for New Starters
  • Assisting L&D Manager with administrative tasks
  • Assisting in facilitation of continuous customer service training as outlined by LQE’s, Forbes, AAA, etc. on an as needed basis
  • Overseeing all training records and that they are updated

This is an entry level role, and the ideal candidate will have:

  • Good operational knowledge and experience within a luxury hotel
  • Be professional and trustworthy
  • Looking for their first step into Learning and Development

We offer our colleagues world class benefits including, but not limited to:

  • Team member discounts on hotel stays and dining across the group
  • Highly competitive salary within the luxury London Hotel sector
  • Free laundry and complimentary meals whilst on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers across the group
  • Colleague Social events and Wellness programmes

 About Mandarin Oriental Hyde Park London:

With the glamorous shopping of Knightsbridge and leafy Hyde Park on its doorstep, Mandarin Oriental Hyde Park is London’s most fashionable address. Having just completed one of the most extensive renovations in its 115-year history, the hotel has recently revealed it's new luxurious rooms, including an incredible penthouse overlooking the glorious park grounds. Blending sumptuous guestrooms with two award-winning restaurants, Dinner by Heston Blumenthal and Bar Boulud, an urban spa, 17-metre swimming pool, The Rosebery Lounge and a bustling bar, it is the definitive destination for a luxury escape to the capital.

Your career

Working at Mandarin Oriental isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development  programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups’ expansion plans take effect over the next few years with many new hotel openings on the horizon.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

À propos de vous

See description
  • Langue requise: Anglais.

L'entreprise

Sitting between glorious Royal Parkland and the buzz of central Knightsbridge, Mandarin Oriental Hyde Park, London is re-imagined and re-invented, offering the essence of timeless heritage coupled with contemporary flair and impeccable service.

As part of the most-extensive multi-million-pound restoration in the hotel's history, internationally-renowned designer Joyce Wang, oversaw the new design of all the rooms, suites and public areas, inspired by the natural beauty of neighbouring Hyde Park and the glamour of the 20th century Golden Age of travel.

The stunning re-imagining of The Spa at Mandarin Oriental, London along with the hotel’s destination restaurants and Mandarin Bar, were directed by esteemed New York designer Adam D Tihany.

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Learning & Development Coordinator

London, Royaume-Uni

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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