Spa Reservations Officer
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Spa Reservations Officer

À propos du poste

We are currently looking for Spa Reservations Officer to join our Spa by Mandarin Oriental team here at Mandarin Oriental Hyde Park London.

The Spa Reservations Officer will be responsible for the following duties:

  • To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests needs are of first importance
  • To ensure a warm friendly welcome to all guests at all times. Greets all guests upon their arrival, gives new guests tours of property and offer return guests “re-orientations”
  • To have a thorough understanding of all retail sales items sold in the Spa Boutique and all Mandarin Oriental treatments and packages offered in the Spa
  • Reply to daily e-mails regarding spa bookings, meetings, groups, and VIP’s guests

 

We offer our Spa Reservations Officer first world class benefits but not limited to:

  • Team member discounts on hotel stays and dining across the group
  • Highly competitive salary within the luxury London Hotel sector
  • Free laundry and complimentary meals whilst on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers across the group
  • Colleague Social events and Wellness programmes

 

About Mandarin Oriental Hyde Park London:

With the glamorous shopping of Knightsbridge and leafy Hyde Park on its doorstep, Mandarin Oriental Hyde Park is London’s most fashionable address. Presently undergoing one of the most extensive renovations in its 115-year history, the hotel has recently revealed the first phase of a far reaching renovation, with the re-opening of the Knightsbridge-facing guest rooms and suites. Blending sumptuous guestrooms with two award-winning restaurants, Dinner by Heston Blumenthal and Bar Boulud, an urban spa, 17-metre swimming pool, The Rosebery Lounge and a bustling bar, it is the definitive destination for a luxury escape to the capital.

Your career

Working at Mandarin Oriental isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development  programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.

 

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

À propos de vous

See description
  • Langue requise: Anglais.

L'entreprise

Sitting between glorious Royal Parkland and the buzz of central Knightsbridge, Mandarin Oriental Hyde Park, London is re-imagined and re-invented, offering the essence of timeless heritage coupled with contemporary flair and impeccable service.

As part of the most-extensive multi-million-pound restoration in the hotel's history, internationally-renowned designer Joyce Wang, oversaw the new design of all the rooms, suites and public areas, inspired by the natural beauty of neighbouring Hyde Park and the glamour of the 20th century Golden Age of travel.

The stunning re-imagining of The Spa at Mandarin Oriental, London along with the hotel’s destination restaurants and Mandarin Bar, were directed by esteemed New York designer Adam D Tihany.

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Spa Reservations Officer

London, Royaume-Uni

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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