Restaurant Supervisor 餐厅主管

[{{ $ | translate}}] Restaurant Supervisor 餐厅主管
Mandarin Oriental


Description du poste

Duties and Supporting Responsibilities职责和义务
  • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring guest satisfaction and the achievement of our Mission Statement

  • Provide excellent service at all times to all of our guests

  • Assist guest courteously and efficiently


  • Managing day to day operations

  • Supervise the maintenance and cleanliness of the restaurant at all times

  • Excellent knowledge of food and beverage, including being able to service and sell the product

  • To manage proper staffing level

  • To manage proper supplies level

  • Assist manager with scheduling, recruitment and interviewing for new colleagues.

  • Assist manager with colleagues training and development

  • Attend weekly Food & Beverage meeting

  • Assist manager with monthly departmental meeting

  • Assist manager with conducting of daily communication meeting with staff prior to shift

  • To visit all of our guest tables during or after their visit, to ensure satisfaction

  • To manage, coach, and counsel colleagues, including disciplinary procedures.

  • Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook

  • Attend weekly and monthly Food & Beverage meeting

  • Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner

  • Entertain clients, as appropriate

  • Lead daily departmental meeting

  • Has strong sense of responsibility for financial goals set forth by the company

  • Be responsible for guest and colleague satisfaction scores


Advertised: 30 Oct 2020 China Standard Time
Applications close: 31 Dec 2020 China Standard Time


Temps plein
Sanya, Chine
Dès que possible
Durée du contrat

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