[{{ $ctrl._job.status.name | translate}}] Spa Therapist
Meliá Desert Palm Dubai

Publiée

Description du poste

To provide excellent customer service while performing massage therapies and facial or body treatment as assigned by spa manager or supervisor. To serve the needs of the business, our guests by ensuring that all guests are enjoying a positive and memorable MELIA DESERT PALM HOTEL DUBAI experience.

The Spa Therapist is one of the key representative of our hotel and the MELIA DESERT PALM HOTEL DUBAI brand. He or she creates one of the most powerful impressions to our guests.

• To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and sample inventory of products
• Keep documentation and maintain client’s files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends
• To participate in a new training and refreshing program as required.
• To update the Therapist Logbook.
• To complete all assignments stated by deadlines with the recreation manager or supervisor’s guidelines.
• Provide guidance to clients on the procedures at the spa
• Answer telephone calls and provide accurate information to clients
• Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
• Keep clients updated on currently available promotions and discounts in services offered in the Spa
• Process payments from clients for services ordered from the spa
• Give appointments to clients on specific days
• Open and close the spa at the appropriate time
• Ensure that the front desk is clean and organized for free movement
• Manage the visitor register to keep record of people who visit the spa on a daily basis
• Receive customer complaints and feedback and direct them to the Recreation Manager or Assistant Spa Manager for resolution.
• To respond to the change as indicated by the company.

Profil recherché

• Must have at least 1-3 years experience as a Spa Therapist
• High School diploma or current licence in aesthetics or physiotherapy
• Hands on experience in massage techniques, face/body therapies and body scrub
• Knowledge in manicures, pedicures and waxing is a plus
• Experience in sales will be considered an asset
• Communication and customer service skills
• A professional appearance
• Focus on client satisfaction
• Deliver excellent results
• Positive attitude

Détails

Contrat
Temps plein
Lieu
Dubai, Émirats arabes unis
Département
Spa et bien-être, Spa
Langues
Anglais
Début
Dès que possible
Durée du contrat
Indéfini

Meliá Desert Palm Dubai

An urban oasis set amidst a 160-acre polo estate with a naturally contemporary design welcoming guests in
38 spacious rooms, suites and villas. A mere 20 minutes from Dubai’s urban centre, find yourself
in the lush serenity of Desert Palm, the perfect setting for an elegant hideaway.

From creative restaurants and bars showcasing culinary exhibitionism to indulgent journeys at Samāna Spa
to a riding school and championship polo fields, the resort’s manicured surrounds give
the world’s most elite travellers a haven to call home in Dubai.

A bold contrast to the conventional flamboyance of the city’s skyscraping hotels.

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