Food & Beverage Shift Lead
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Food & Beverage Shift Lead

Merlin Entertainments

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Food & Beverage Shift Lead

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Food & Beverage Shift Lead

LEGOLAND Discovery Center Atlanta, 3500 Peachtree Rd NE G-1
Atlanta, Georgia, 30326
United States

Merlin Entertainments is a truly global company, operating over 130 attractions in 25 countries. Our iconic brands and attractions include our Resort Theme Parks, LEGOLAND Parks, and our Midway Division. Midway encompasses some of our fan favourite attractions including SEA LIFE, Peppa Pig World of Play, LEGOLAND Discovery Centre, Madame Tussauds and the Dungeons. 

LEGOLAND Discovery Center is on the lookout for a Food & Beverage Shift Lead to be the lead wizard for our café!

About the Role

You’ll wow the customer with exceptional guest experiences while hitting all KPI targets.  You’ll motivate café team members to deliver outstanding results and strive for continuous improvement.

Key Objectives 


•Work with our Retail Manager to achieve food and beverage department goals.   

•Help lead a great team by training and ensuring all team members deliver consistent standards      
•Use the mystery shopper program as a benchmark to make sure you delight your guests with excellent customer service. 
•Drive sales above the budgeted targets by helping to develop new experiences, promotions and expand products lines. 

Key Responsibilities 

• Follow all cash and loss prevention procedures. 
• Complete all stock control processes.

• Monitor the effective visual appeal of all commercial points throughout store and attraction, ensuring the highest standards and recommending improvements. 
• Plan, organize and maintain standards within your F&B unit or area, completing weekly standards audits. 
• Always keep our guests happy.

 • Live and breathe the Merlin Way and lead by example 

About You
• 2 years of food and beverage experience.  
• Guest service experience. 
• Experience in a visitor attraction, theme park, museum, leisure, hotel or theatre environment. 
• Excellent communication and motivational skills. 
• Proven ability to work on multiple projects simultaneously and multi task as necessary. 


The Perks

Alongside PTO, you can also look forward to enjoying a great benefits package including a 401(k), Merlin Magic Pass, discount in our retail shops and restaurants,  discount online on LEGO, and much more!

Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process.

Fermé

Food & Beverage Shift Lead

Atlanta, GA, États-Unis

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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