Hotel Guest Experience Porter
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Hotel Guest Experience Porter

Merlin Entertainments

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Hotel Guest Experience Porter

À propos du poste

 
Are you ready for your next wild adventure?
 
We are currently seeking friendly and efficient candidates to join our Front Office Team at Chessington World of Adventures Resort so if you think you’ve got what it takes to be a Hotel Porter then apply today!
 
Providing guests with excellent customer service from the beginning of their adventure is key to this role. You will meet and greet our guests as they enter the Hotel, providing them with help with their luggage should they need it and ensuring you are providing them with a unique service that is tailored to their individual requirements. You will deal with any guest problems, complaints or compliments and pass on any relevant information to the Reception or Guest Experience Manager. You will be able to provide guests with knowledge of room types, facilities and locations with the Resort. Finally you will support the Front Office team with check in, check out and lobby hosting when busy.
 
You will be a strong & clear communicator, with an approachable & friendly manner and the ability to work well under pressure. You will be professional and courteous at all times when dealing with guests, as well as be efficient with a can do attitude. Flexibility is needed as shifts can include weekdays, weekends and bank holidays.
 
Ask yourself these questions\:
  • Do you understand the importance of delivering exceptional customer service?
  • Do you like working in a fast paced environment?
  • Do you enjoy working as part of a team?
 
If you answered yes to these questions then you could be in with a chance of joining the team and enjoy some of our great benefits including an hourly rate between £6.50 - £7.50, a Merlin Magic pass, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!
 
This is a seasonal role working weekends and bank holidays as required to meet the needs of the business.
 
We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action
 
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Hotel Guest Experience Porter

Chessington, Royaume-Uni

Temps plein, Indéfini

Date de début du contrat:

Date d'entrée en fonction (au plus tard):

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