[{{ $ctrl._job.status.name | translate}}] Specialty Restaurants Head of Department
MSC Cruises

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Description du poste


This position plays a key role in ensuring a memorable culinary experience for our guests, preparing all food items according to the company standards of service and observing the highest sanitation level.

Our Department Head positions are: Fine Dining & Steak House, Sushi, Teppanyaki.


•Works in compliance with the company operating standards and follows the Public Health and food safety procedures;•Ensures high quality and sanitation standards of food preparation;

•Ensures the consistency, quality, and quantity of culinary production;

•Prepares food ingredients to deliver quality cuisine ensuring guests finest culinary experience;

•Understands, follows, measures and mixes ingredients according to various recipes;

•Applies different cooking methods, ensures proper portions on all plates;

•Supervises the operations in the overall Kitchen for the Outlet;

•Is responsible for the stock control and inventory;

•Coaches , trains and motivates the team members to reach departmental goals;

•Implements best management practices and facilitate good communication workflow;

•Handles guests complains timely, in a professional and accurate manner, according to the company brand.


•Fluent English, oral and written skills. Any additional language is considered an advantage;

•High school diploma (or basic education equivalency), culinary school degree and Food Safety certificate (Equivalent to Food Safety Professional Certificate or Diploma);

•Minimum 5 years previous experience of which 2 in managerial roles, in cruise line or an international 5-star Hotel or similar major resort, or fine dining restaurant are mandatory;

•Great knowledge of HACCP, USPH and Sanitation standards;

•Ability to work in a team;

•Knowledge of various cooking methods, ingredients, equipment and procedures;

•Accuracy and speed in handling emergency situations and providing solutions;

•Team management and conflicts resolutions;

•Good communication skills and customer care.


•Valid passport (at least with 6 months validity before joining) and seaman book (if any);

•STCW95/2010 certification (basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility, security awareness, passenger ship familiarization) it's compulsory before joining the vessel;•Good Health declaration (released by a recognized doctor) it's mandatory before joining the vessel;•Criminal record (mandatory prior embarkation schedule).

Profil recherché

See description

Temps plein
Management, Restauration service
Dès que possible
Durée du contrat

MSC Cruises

Geneva, Switzerland-based MSC Cruises S.A. is the world’s largest privately-owned global cruise line. Since its inception in 2003, the Company grew by 800% and is today the fourth largest cruise line in the world, the market leader in Europe and in the Mediterranean as well as in South America and South Africa. MSC Cruises is currently in the midst of the second phase of its growth, which will see the Company’s bring into service an unprecedented eleven new, next-generations smart cruise ships by 2026 on the back of a Euro 9 billion investment plan.

MSC Cruises is the only company in the world to receive the "7 Golden Pearls"​ award from Bureau Veritas, the global certification agency, in recognition of its high level of quality management and environmental responsibility. The Company has also achieved ISO 9001 and ISO 22000 certification for the quality and food safety of all aspects of its catering, both on shore and on board. Furthermore, MSC Cruises believes that global leadership brings increased responsibility towards the physical and human environments in which it operates. As such, a long term partnership with UNICEF was undertaken in 2009 to support UNICEF’s efforts at first to provide education to under privileged children in Brazil and anti-malaria solutions in various African countries. The partnership was renewed in 2014 to tackle malnutrition in developing countries and in emergency situations. Since the beginning of the partnership, over four million euros were raised.

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