[{{ $ctrl._job.status.name | translate}}] Aprendiz Recepção
Penha Longa Hotel SPA & Golf Resort

Publiée
Intéressé(e) par cette offre ?

Description du poste

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
     Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
 
     Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Profil recherché

See description

Contrat
Temps plein
Lieu
Sintra, Portugal
Département
Hébergement
Langues
Portugais
Début
Dès que possible

Penha Longa Hotel SPA & Golf Resort

Located within a 545-acre national Park on the southern Sintra Mountains, Penha Longa Resort is a breathtakingly beautiful location which encompasses a luxurious hotel, a nineteenth century palace originally founded as a monastery in the fourteenth century, 27 spectacular golf holes set within historic ruins and a stunning Spa and Wellness center. Once the retreat for the Portuguese Royal Family, Penha Longa lies just 16 miles (30 minutes drive) from downtown Lisbon, or a ten-minute drive from the beaches of Estoril and Cascais.

Autres offres suggérées

{{:: 'Supervisor Front Office' | ellipsis : 40 : true }}

{{:: 'Penha Longa Hotel SPA & Golf Resort' | ellipsis : 35 : true }}

{{:: 'Operations Manager' | ellipsis : 40 : true }}

{{:: 'Pine Cliffs, A Luxury Collection Resort by Marriott International' | ellipsis : 35 : true }}

{{:: 'Runner-At Your Service (Estágio Profissional)' | ellipsis : 40 : true }}

{{:: 'Lisbon Marriott Hotel' | ellipsis : 35 : true }}

{{:: 'Hotel Manager / Gastgeber (m/w)' | ellipsis : 40 : true }}

{{:: 'Wengen Classic Hotels' | ellipsis : 35 : true }}
Intéressé(e) par cette offre ?
Autres offres
IT Supervisor
Sintra, Portugal
Voir 10 autres offres