QR17693 - Airport Services Agent l Qatar Airways l  Prague

[{{ $ctrl._job.status.name | translate}}] QR17693 - Airport Services Agent l Qatar Airways l Prague
Qatar Airways

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Description du poste

About Your Job:

As an Airport Services Agent, you will provide an excellent service to customers at the Prague Airport terminal, and help create a stress-free environment for Qatar Airways customers whilst travelling.  You will ensure a total quality service and adhere to safety policies and security standards of the company.

Specific accountabilities include:

  • Being visible to ensure that the highest level of service is provided in a professional manner
  • Liaising with Check-In and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
  • Assisting Duty Officer to handle company materials and records
  • Working with GHA for quick processing of hotel and transfer passengers
  • Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure

As an Airport Services Agent, you will provide an excellent service to customers at the Prague Airport terminal, and help create a stress-free environment for Qatar Airways customers whilst travelling.  You will ensure a total quality service and adhere to safety policies and security standards of the company.

Specific accountabilities include:

  • Being visible to ensure that the highest level of service is provided in a professional manner
  • Liaising with Check-In and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
  • Assisting Duty Officer to handle company materials and records
  • Working with GHA for quick processing of hotel and transfer passengers
  • Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure
About You:

To be successful in this role you must have minimum of  high school qualification (O level,Year 10, minimum compulsory education)

Minimum of 2 years’ experience in an airline/travel industry. You should be service oriented with good interpersonal skills. Knowledge in IATA standards reservation/ticketing procedures is a strong advantage with fair knowledge of world geography and proven experience with the Amadeus reservation system.

Fluency in English (written and spoken) is essential to perform in this role

 

 

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

Profil recherché

See description

Contrat
Temps plein
Lieu
Tchéquie
Département
Entretien
Début
Dès que possible

Qatar Airways

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