[{{ $ctrl._job.status.name | translate}}] Guest Services Manager
Radisson Blu Beach Resort Crete

Publiée

Description du poste

The Guest Services Manager manages the Guest Relations Agents / Concierge Agents / Guest Relations Management Trainees. The responsibilites of each memeber are the following:

Resolves customer complaints and handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries

Coordinates arrivals and departure requirements. Ensures that any discrepancies are resolved. Reviews daily arrivals and ensures proper handling of Special Attention Guests, Return Guests, Groups etc.

A concierge may act as an in-house butler. His/Her daily tasks include booking dinner reservations, transportation, excursions, car rental, special occasions, and generally making the impossible possible!

Profil recherché

see details

Détails

Contrat
Temps plein
Lieu
Milatos, Grèce
Département
Relations client
Langues
Anglais, Grec (facultatif)
Début
Dès que possible
Durée du contrat
9 mois

Radisson Blu Beach Resort Crete

Radisson Blu Beach Resort, Milatos Crete is a picturesque getaway, located just 40 km east from Heraklion Airport. Infinity sea views, two private beaches, lush zen gardens, waterfalls, 7 swimming pools and extensive landscaped grounds (190,000 m²), together with our multiple on-site dining venues enable our guests to make the most of their holiday. Our 318 spacious rooms and suites offer dramatic views of the dazzling waterfront.

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