As a Hostess/Receptionist, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offering makes guest of our restaurants and lounges unique and valued.
Hotel Overview: A 30-story tower located at the prestigious new development of Ayala Land in Makati is home to a 32 all-suite Raffles Makati, a 280-room Fairmont Makati, and 237 Raffles Residences. This new concept of two hotels in one property provides a choice for business or leisure travelers.
Summary of Responsibilities:
Reporting to the Restaurant Manager and Assistant Manager, responsibilities and essential job functions include but not limited to the following:
- Consistently offers professional, friendly and engaging service
- Assists guests regarding menu items in an informative and helpful way
- Follows outlet policies, procedures and service standards
- Has full knowledge of beverage lists and promotions, menu items, garnishes, contents and preparation methods
- Adheres to hygiene and sanitation standards of the hotel
- Previous point of sale system experience an asset, but not required
- Ability to work cohesively with fellow colleagues as part of a team
- Focused on guest needs, attention to details, calm and courteous
Physical Aspects of Position
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be eligible to work in the Philippines.
ABOUT OUR COMPANY
At Fairmont and Raffles Hotels we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!
APPLY TODAY: Whether you are launching your career or seeking meaningful employment, we invite you to visit: www.fairmontcareers.com or www.raffles.com to learn more about Fairmont Hotels & Resorts and Raffles Hotels & Resorts and the extraordinary opportunities that exist.