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VIE - Client Marketing Relations & Services Coordinator - Germany
À propos du poste
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
MAIN PURPOSE
As Client Marketing Relations & Services VIE you will be in charge of the Implementation of all client projects in all networks (Boutiques / Watch partners / e-commerce) in our Cartier Northern Europe subsidiary (Germany / Austria / Czech Republic and Eastern European countries), with the aim of building and strengthening our client relationships.
KEY RESPONSIBILITIES
- Provide analysis and presentations to follow up business development per client target (e.g. loyalty program, specific customer-targeted action plan...)
- Animate database to ensure data quality and follow clienteling opportunities
- Build and implement specific client services program for all networks and in close collaboration with all departments (logistics, SAV platform, commercial etc.)
- Set-up and follow-up campaign management (e.g. gifting plan, mailings, customer experience barometer…)
- Ensure long-term relations with intermediaries or external client partners
JOB REQUIREMENTS
- Master’s degree in the field of management
- Good knowledge of English and German (French is a plus)
- Analytical skills and excellent know-how of MS Office and business intelligence tools
- Strong interpersonal and communicational skills
- First professional experience in fashion or luxury retailers as a plus
- Curiosity / adaptability and hands-on mindset
Eligibility to the VIE Program
- Candidates between 18 and 28 years old
- Nationals of Member States of the European Economic Area (EAA), who have fulfilled their national service obligations
- Département: Marketing
Fermé
VIE - Client Marketing Relations & Services Coordinator - Germany
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