VIE - Client Marketing Relations & Services Coordinator - Germany
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VIE - Client Marketing Relations & Services Coordinator - Germany

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VIE - Client Marketing Relations & Services Coordinator - Germany

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The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 

  

  

MAIN PURPOSE

As Client Marketing Relations & Services VIE you will be in charge of the Implementation of all client projects in all networks (Boutiques / Watch partners / e-commerce) in our Cartier Northern Europe subsidiary (Germany / Austria / Czech Republic and Eastern European countries), with the aim of building and strengthening our client relationships.

KEY RESPONSIBILITIES

  • Provide analysis and presentations to follow up business development per client target (e.g. loyalty program, specific customer-targeted action plan...)
  • Animate database to ensure data quality and follow clienteling opportunities
  • Build and implement specific client services program for all networks and in close collaboration with all departments (logistics, SAV platform, commercial etc.)
  • Set-up and follow-up campaign management (e.g. gifting plan, mailings, customer experience barometer…)
  • Ensure long-term relations with intermediaries or external client partners


JOB REQUIREMENTS

  • Master’s degree in the field of management
  • Good knowledge of English and German (French is a plus)
  • Analytical skills and excellent know-how of MS Office and business intelligence tools
  • Strong interpersonal and communicational skills
  • First professional experience in fashion or luxury retailers as a plus
  • Curiosity / adaptability and hands-on mindset


Eligibility to the VIE Program

  • Candidates between 18 and 28 years old
  • Nationals of Member States of the European Economic Area (EAA), who have fulfilled their national service obligations


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VIE - Client Marketing Relations & Services Coordinator - Germany

Munich, Allemagne

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