F&B Reservations Agent

[{{ $ctrl._job.status.name | translate}}] F&B Reservations Agent
Rosewood Hong Kong Hong Kong

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Description du poste

Job Title: F&B Reservations Agent

Education: Associate's Degree

Location: Rosewood Hong Kong - Hong Kong, CN (Primary)

Career Level: General Associate

Category: Food & Beverage Administration

Job Type: Full-time

Compensation Currency: --

Job Description:

Responsible for taking telephone reservations and answering written inquiries for our restaurants

Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries

Handle reservations requests according to established procedures

Measure and analyze booking trends, pickup, no show and source of business for restaurants

Assist F&B Reservations Assistant Manager in ensuring all correspondences for reservations are replied promptly, correctly and professionally


Job Requirements:

Minimum 2 years’ relevant working experience in similar positon, with at least 1 year in similar capacity

Have a Telephone Operator experience is a plus

Form 5 or Higher Diploma in Hospitality or Tourism management is an advantage

Excellent telephone manner and good communications skills

Proficiency in English, Putonghua and Cantonese is essential



Profil recherché

See description


Temps plein
Tsim Sha Tsui, Hong Kong
Restauration autre
Dès que possible
Durée du contrat

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