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Rosewood Sand Hill Menlo Park
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Fermé
Server Assistant - Restaurant (Part Time)
À propos du poste
Job Title: Server Assistant - Restaurant (Part Time)
Education: High School
Location: Rosewood Sand Hill - Menlo Park, CA 94025 US (Primary)
Career Level: General Associate
Category: Food & Beverage Service (IRD, Restaurant, Bar)
Job Type: Part-time
Compensation Currency: USD
Travel: 0 - 10%
Job Description: Job summary
Job Requirements: Essential Duties and Responsibilities
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.
Maintain knowledge of all liquor brands, beers, wine/champagne and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of and strictly abide by state liquor regulations.
Maintain complete knowledge of VIPs as determined by Hotel & Members.
Maintain complete knowledge of correct maintenance and use of equipment.
Maintain complete knowledge of P.O.S. and manual systems.
Complete opening side duties as assigned: Check quality and amount of all restaurant stock and supplies using checklist, fold napkins, requisition all necessary supplies and transport from storeroom to restaurant, set tables according to service standards, set up all condiments and beverages (non-alcoholic) according to service standard, Ensure a sufficient supply of all silverware, glassware and chinaware for service, Prepare some cold food items, Check cleanliness and condition of assigned station and service areas; rectify any deficiencies, Set up side station with supplies and equipment, Set up and check all equipment needed for table side service.
Communicate any meal requirements and special requests to the servers and kitchen.
Check storage areas for proper supplies, organization and cleanliness.
Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards. Open and serve wine/champagne bottles in accordance with departmental standards.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Handle guest issues to ensure guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Adhere to payment, cash handling and credit policies/procedures.
Collect and report tips at the end of the assigned shift.
Complete closing side duties: Properly store all reusable goods, Breakdown all goods as specified in departmental standards, Clean all equipment as assigned in the side duties, Restock items for next service.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
All other duties as required.
Health & Safety
Be aware of and comply with safe working practices as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
The wearing of appropriate clothing provided by or recommended by the Company will be obligatory.
Report any defects in the building, plant or equipment according to hotel procedure.
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
Attend Health & Safety training and be fully conversant with and abide by all rules conversant with safe food handling, safe alcohol service, and OSHA Regulations.
General Skills
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Required to speak, read and write English, with fluency in other languages preferred.
Physical Requirements
Must be able to stand for long periods, exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.
Qualifications
High School Diploma or an equivalent combination of education and work-related experience.
Must have current and valid Food Handler’s card and TIPS certification preferred
Minimum 21 years of age to serve alcoholic beverages
Minimum two years’ experience in restaurant service.
Hotel operational exposure (i.e. F&B) preferred
Experience with a luxury or ultra-luxury property/ fine dining strongly preferred
Must be able to work a flexible schedule to include days, nights, weekends and holidays.
EEO-1 Code: 413
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.
Maintain knowledge of all liquor brands, beers, wine/champagne and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of and strictly abide by state liquor regulations.
Maintain complete knowledge of VIPs as determined by Hotel & Members.
Maintain complete knowledge of correct maintenance and use of equipment.
Maintain complete knowledge of P.O.S. and manual systems.
Complete opening side duties as assigned: Check quality and amount of all restaurant stock and supplies using checklist, fold napkins, requisition all necessary supplies and transport from storeroom to restaurant, set tables according to service standards, set up all condiments and beverages (non-alcoholic) according to service standard, Ensure a sufficient supply of all silverware, glassware and chinaware for service, Prepare some cold food items, Check cleanliness and condition of assigned station and service areas; rectify any deficiencies, Set up side station with supplies and equipment, Set up and check all equipment needed for table side service.
Communicate any meal requirements and special requests to the servers and kitchen.
Check storage areas for proper supplies, organization and cleanliness.
Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards. Open and serve wine/champagne bottles in accordance with departmental standards.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Handle guest issues to ensure guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Adhere to payment, cash handling and credit policies/procedures.
Collect and report tips at the end of the assigned shift.
Complete closing side duties: Properly store all reusable goods, Breakdown all goods as specified in departmental standards, Clean all equipment as assigned in the side duties, Restock items for next service.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
All other duties as required.
Health & Safety
Be aware of and comply with safe working practices as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
The wearing of appropriate clothing provided by or recommended by the Company will be obligatory.
Report any defects in the building, plant or equipment according to hotel procedure.
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
Attend Health & Safety training and be fully conversant with and abide by all rules conversant with safe food handling, safe alcohol service, and OSHA Regulations.
General Skills
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Required to speak, read and write English, with fluency in other languages preferred.
Physical Requirements
Must be able to stand for long periods, exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.
Qualifications
High School Diploma or an equivalent combination of education and work-related experience.
Must have current and valid Food Handler’s card and TIPS certification preferred
Minimum 21 years of age to serve alcoholic beverages
Minimum two years’ experience in restaurant service.
Hotel operational exposure (i.e. F&B) preferred
Experience with a luxury or ultra-luxury property/ fine dining strongly preferred
Must be able to work a flexible schedule to include days, nights, weekends and holidays.
EEO-1 Code: 413
- Département: Restauration service F&B Service
Fermé
Server Assistant - Restaurant (Part Time)
Sharon Heights, Menlo Park, CA, États-Unis
Temps plein, Indéfini
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