[{{ $ctrl._job.status.name | translate}}] IT Administrator
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi


Description du poste

The IT Adminstrator is resposibile for the company’s computer network is running smoothly and efficiently. Maintain accurate and complete documentations for company policies and procedures.

The key responsibilities of the position are as follows :

•Monitoring the network and ensuring its smooth running.
•Upkeep & Health of the Servers & Interfaces
•Ensure trouble free operations of the PMS system (OPERA)
•Ensure efficient operation of the Restaurant POS system (INFRASYS)
•Assist guests in Internet connections on their personal computers with a friendly, competent, and top-quality service
•Provide Help to guests on all Interactive TV problems and doubts.
•Maintenance & Troubleshooting of Hardware like Printers, PC’s, and Network.
•Provide technical assistance to office staffs as needed.
•Provide essential guidance to the user related to IT.
•Troubleshooting and R&D in the IT field.
•Create & maintain users for the Windows & other systems.
•System inventory update
•To ensure that all guest complaints are investigated, and proper action is taken.
•Ensure that hardware and software is not misused, which may result in any loss or damage, thereby causing a financial burden on the company.
•Co-ordinates and controls all activities during the shift
•Performs other duties as requested by superiors as and when required.

Profil recherché

•Minimum of 1 year as an IT desktop/helpdesk support in a customer-service oriented company/4 Star Hotel
•Excellent communication skills in English (oral and written). Fluency in any other langauage is preferable
•Passion for delivering exceptional levels of guest service
•Windows 10 or earlier version, End-point/Malware protection or Anti-Virus,
•MS Outlook and other MS Office Applications.
•Android/IOS smart devices Basic Desktop Hardware assembly.
•Basics in TCP/IP Wired and wireless network
•Team player, accountable and resilient


Temps plein
Abou Dabi, Émirats arabes unis
Anglais, Arabe (facultatif)
Dès que possible
Durée du contrat
Plus de 1 an

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The enchantment is immediate at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi. While the hotel is conveniently located near the airport, golf course and city centre, its lush garden landscapes place it in a serene, faraway world of its own.

Exotic sunset views from the hotel’s gazebo
Magnificent views enthrall as you enter. The grand golden-white main building reflects in the swimming pool by the entrance. Your senses are bewitched by the hotel's impressive architecture, with its fine Arabic décor, full of warm tones and organic textures.

As you make your way around the large hotel complex, the fascination heightens. The hotel is connected by a winding waterway featuring Arabic traditional boats, known as abras. You lie back, utterly relaxed, while the abra slowly meanders throughout the verdant garden scenery.

The boat drops you at the hotel's souk, a traditional Arabian market. There you browse through the enticing variety of shops selling traditional artifacts, paintings, jewellery and clothes.

A post-shopping stroll along the private beach finds you just in time to catch the sunset. Majestic orange rays spread their soft light across the glittering ocean and the white beach, entrancing your soul.

After your walk, you decide to indulge in a Four Hands Harmonizing Massage at CHI, The Spa. The skilled therapists' hands lull you into a state of bliss, far removed from this world.

Pampered and at peace, you return to your luxurious room. In the distance, visions of traditional Arabic domes and minarets complete the enchantment.

A day like this lingers forever. And it all begins at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi.

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