Ocean Club Manager

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Description du poste

Shangri-La''s Mactan Resort & Spa



Under the general guidance of the Front Office Manager, the Ocean Club Manager oversees and maintains the operations of the Ocean Resort Club and directs / supervises the Ocean Club colleagues to ensure services are excellent and personalized. He/She

will be the personal liaison for all Diamond, Jade, high profile, Event Organizers/Representatives/Business Owners, etc. who are staying in the Ocean Club Rooms. He/She collaborates closely with the Chief Concierge of the expectations of arrivals/departures of the above-mentioned Ocean Club Room guests. He/She ensures that the Ocean Club team is proactively aware of upcoming happenings in the resort, in order to drive experience and maintain cross-departmental sales. He/She drives a unique experience in the Ocean Club Lounge through creative service notes, breakfast and cocktail receptions, collaborating closely with Executive Chef, Director of Food & Beverage, and Chief Steward. The Ocean Club Manager plans ahead the preventive maintenance of Ocean Club rooms together with Rooms Control/Sales, Engineering and Housekeeping departments.




  • Neat and well-groomed

  • Proficient in oral and written English

  • College graduate, preferably in Hotel Management

  • Has at least 5 years hotel working experience including 3 years at the Front Desk or at least 1 year in an international class hotel / resort in a similar capacity

  • Has experience in Food and Beverage service and operations

  • Strong management and leadership skills, a positive role model, an effective communicator

  • Self-motivated, confident, has eye for details and the ability to lead, outgoing, has strong interpersonal skills, and willing to work on extended duty hours


Profil recherché

See description

Temps plein
Dès que possible

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