Description du poste
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
- Temps plein
- England, Royaume-Uni
- Spa et bien-être
- Dès que possible
- Durée du contrat
St. Pancras Renaissance London Hotel
After years of restoration, the luxury St. Pancras Renaissance London Hotel has become an icon and model of hospitality. Behind the fairytale façade that Sir George Gilbert Scott fashioned for the Midland Grand is a London 5-star hotel like no other – one that mingles Victorian splendor with contemporary style and service. Step inside the spectacular glazed entrance hall where Victorian high society once alighted from horse-drawn cabs, and stride down the famous grand staircase to dinner in The Gilbert Scott Bar and Restaurant where the brilliant, fresh brasserie cuisine of Marcus Wareing awaits. Our luxury lifestyle hotel in London boasts 245 guest rooms, including 38 beautifully restored and updated suites. While away from your room, take a journey of the senses in St. Pancras Spa offering a sumptuous, subterranean retreat. Imagine the drama of times past while enjoying a refreshment in The Booking Office Bar & Restaurant, our London King's Cross hotel's former ticket hall adjoining St. Pancras station.