[{{ $ctrl._job.status.name | translate}}] Host/Hostess
The Carlton Tower Jumeirah

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Description du poste

Key Duties
• To actively assist the Lobby Lounge Manager and his/ her Assistant in greeting and seating guests.
• To ensure that all guests are correctly and speedily logged and processed in the most courteous way.
• To have a good knowledge of the menu and styles of service.
• To take food and beverage orders efficiently and professionally ensuring all information are correct.
• To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
• To update on a daily basis all guests history (i.e. .guests likes and dislikes, table preferences).
• To provide a friendly, courteous and professional service at all times.
• To promote a good team spirit and good relationship within the restaurant and kitchen brigades.
• To inform supervisors of all guest comments and requirements that cannot be resolved immediately.

Other Duties
• Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude.
• To report for duty punctually wearing the correct uniform. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To provide a friendly, courteous and professional service at all times.
• To maintain good working relationships with your colleagues and all other departments.
• To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department.
• Ensure strict control is adhered to when receiving and returning keys and whilst in their possession.
• Reports any incidents, complaints, suspicious persons or safety hazards immediately.
• Is fully aware of their work schedule and ensures adequate notice is given with circumstances when they are prevented from adhering to the schedule.

Profil recherché

• Basic Food Hygiene Training
• Understanding of London Restaurant scene
• Knowledge of Open Table System or equivalent

Détails

Contrat
Temps plein
Lieu
England, Royaume-Uni
Département
Restauration service
Langues
Anglais
Début
Dès que possible
Durée du contrat
Plus de 1 an
Postes disponibles
3
Échelle de rémunération
Competitive

The Carlton Tower Jumeirah

This December, The Carlton Tower, Jumeirah will reopen its doors after an extensive and intricate renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

Guest Rooms
216

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