Elevator Operator

[{{ $ctrl._job.status.name | translate}}] Elevator Operator
The Carlyle

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Description du poste

Job Title: Elevator Operator

Education: High School

Location: The Carlyle, A Rosewood Hotel - NY, NY 10021 US (Primary)

Career Level: General Associate

Category: Front Office (FD, Concierge, GS, BD, PBX, Valet, GR, Door)

Job Type: Temporary

Compensation Currency: USD

Job Description:
The Carlyle, A Rosewood Hotel is currently recruiting for an Elevator Operator.  The Elevator Operator is responsible for manning the elevator and provide thorough knowledge of all hotel services and amenities in order to assist guest requests.
 
Essential Duties and Responsibilities
Remain in assigned post position, maintaining correct stance; ability to remain stationary throughout long periods of time.
Interact in courteous and professional manner with all guests, staff and community members
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Maintain knowledge of:
Scheduled daily activities.
Daily arrivals/departures.
Features and services provided by the hotel.
Hours of operation for each outlet
Maintain confidentiality of guest information and pertinent hotel data
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without any assistance.
Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Ensure that standards, inclusive of grooming and attire of staff, are maintained at a superior level on a daily basis.
 
Required Skills
Comply with quality assurance expectations and standards as directed by management (Forbes, LQA and Rosewood Brand Standards
Must be able to perform job functions with attention to detail, speed and accuracy
Be a clear thinker, remaining calm and resolving problems using good judgement
Follow directions thoroughly
Understand a guest’s service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest information and pertinent hotel data
Prior heavy exposure to front of the house positions.
Ability to remain stationary at times throughout long periods of time.
Ability to be resourceful, creative and maintain flexibility
Ability to perform mathematical operations with units of measure including, but not limited to dollars, cents, feet, inches, cups, pounds and ounces
Required to speak, read and write English, with fluency in other languages preferred
Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, and satisfactorily communicate with guests and co-workers to their understand
 
Qualifications
High school diploma or equivalent work experience.
Minimum one year experience in a luxury or ultra-luxury hotel.
Prior exposure to front of the house positions is required.
 
Our Hotel
Built in 1930, The Carlyle, A Rosewood Hotel is a New York City luxury hotel that exudes charm and elegance. For generations, it has been the “home away from home” for world leaders, celebrities and sophisticated travelers. Guests discover remarkable privacy, luxury and impeccable service from this award-winning property. The Carlyle has consistently been recognized as one of the top hotels to stay by the world’s leading publications, travel magazines and consumer organizations.
Our Company
Rosewood® Hotels & Resorts manages 24 one-of-a-kind luxury properties in 15 countries, with 17 new hotels under development.  Each Rosewood hotel embraces the brand’s A Sense of Place® philosophy to reflect the individual location’s history, culture and sensibilities.  The Rosewood collection includes some of the world’s most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris, as well as new classics such as Rosewood Beijing.
 

Job Requirements: EEO-1 Code: 453

Profil recherché

See description

Contrat
Temps plein
Lieu
Manhattan, New York, NY, États-Unis
Département
Réception
Début
Dès que possible
Durée du contrat
Indéfini

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