Assistant Outlet Manager, Poppy Brasserie
À propos du poste
Assistant Outlet Manager
- Offer professional, friendly and engaging service to guests and colleagues
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Develop and enhance Fairmont service standards through disciplined administration of departmental procedures
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Maintain effective working relationships and clear communication with colleagues and leaders in the restaurant and other departments
- Lead a team in all aspects of the outlet’s operations and ensure service standards are followed
- Respond to guest concerns in a professional and timely manner
- Assist in recruiting, onboarding and training employees
- Maximize revenue by implement strategies, practices and promotions
- Inspire the ongoing professional development, performance, growth and satisfaction of all team members
- Work with the kitchen, stewarding and all leaders to promote teamwork as a strong component of the daily service culture
- Assist with the development of menus, wine lists, service delivery and standards of F&B operations
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Ensure a clean and safe working environment, consistently promoting health and safety
- Assist with staff scheduling to ensure appropriate allocation of resources
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Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow
- Other duties as assigned
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Previous F&B leadership experience required
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Working knowledge of point of sale systems (ideally Micros), and Microsoft Office
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Possession of a degree or diploma in a related discipline preferred
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Strong interpersonal and problem solving abilities
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Self‑motivated, with the ability to make effective decisions
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Ability to work as part of a cohesive team
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Ability to focus attention on guest needs, remaining calm under pressure
- Département: Restauration - Management Administration Service client
À propos de vous
- Langue requise: Anglais.
L'entreprise
Surrounded by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the iconic Fairmont Chateau Lake Louise hotel is located in Alberta's Banff National Park, a UNESCO World Heritage Site, and is recognized globally for progressive environmental stewardship and responsible tourism.
Originally built as a base for outdoor enthusiasts and alpinists over 100 years ago, The Fairmont Chateau Lake Louise is a year-round luxury mountain resort offering guided mountain tours, world-class skiing in the winter, scenic hiking and canoe activities in the summer, a luxury spa, and exceptional dining experiences.
Step into our backyard and discover endless outdoor recreational activities including downhill skiing and snowboarding, cross-country skiing, ice skating, snowshoeing, snowmobiling and horse drawn sleigh rides in the winter; and hiking, canoeing, horseback riding, fishing, mountain biking and river rafting in the summer.
Assistant Outlet Manager, Poppy Brasserie
Temps plein, Indéfini
Date de début du contrat:
Date d'entrée en fonction (au plus tard):