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Rooms Division Manager
À propos du poste
We are looking for a ROOMS DIVISION MANAGER (m/w/d), starting August/September 2019 in Darmstadt!
To assume the day to day responsibility for the efficient operation of all Rooms Division departments at The Hotel Darmstadt.
Business objectives:
- To analyze current operating costs to ensure saving opportunities are captured and any expenditure has been agreed and is justified
- To make effort to increase productivity and plan resources in accordance with business needs, occupancy levels, etc.
- To ensure staffing levels are appropriate in all Rooms Division sub-departments, monitor rostering process
- Participate in planning of budgets for the next financial year for all Rooms Divisions areas
Customer Satisfaction:
- To ensure cleanliness and good state or repair of all front and back of house areas. Work closely with the Facilities Manager, ensure any concerns are communicated immediately
- To identify reasons behind guests complaints and to suggest solutions to most common problems guest encounter during their stay
Managing the Team:
- To ensure all Rooms Division areas are fully staffed. Staff shortages to be communicated to relevant members of the management team. To assist with avoiding staff shortages
- To offer support in the recruitment process and to personally take part in the recruitment for the more senior positions within the supervised teams
General:
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
- Act as a Duty Manager if and when required
- Perform any other reasonable duties as specified and requested by the General Manager
To assume the day to day responsibility for the efficient operation of all Rooms Division departments at The Hotel Darmstadt.
Business objectives:
- To analyze current operating costs to ensure saving opportunities are captured and any expenditure has been agreed and is justified
- To make effort to increase productivity and plan resources in accordance with business needs, occupancy levels, etc.
- To ensure staffing levels are appropriate in all Rooms Division sub-departments, monitor rostering process
- Participate in planning of budgets for the next financial year for all Rooms Divisions areas
Customer Satisfaction:
- To ensure cleanliness and good state or repair of all front and back of house areas. Work closely with the Facilities Manager, ensure any concerns are communicated immediately
- To identify reasons behind guests complaints and to suggest solutions to most common problems guest encounter during their stay
Managing the Team:
- To ensure all Rooms Division areas are fully staffed. Staff shortages to be communicated to relevant members of the management team. To assist with avoiding staff shortages
- To offer support in the recruitment process and to personally take part in the recruitment for the more senior positions within the supervised teams
General:
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
- Act as a Duty Manager if and when required
- Perform any other reasonable duties as specified and requested by the General Manager
- We offer a worldwide employee rate for all Accor hotels as well as well as a free hot meal a day.
- Département: Responsable Hébergement Management Hébergement
À propos de vous
- Basic numeracy and literacy skills
- 3 year’s previous experience of a management/supervisory role
- Ability to communicate clearly and concisely
- Customer focused “ No problem mentality”
- Smart professional appearance
- Passionate about Standards
- Keen eye for details
- Excellent organisational skills
- 3 year’s previous experience of a management/supervisory role
- Ability to communicate clearly and concisely
- Customer focused “ No problem mentality”
- Smart professional appearance
- Passionate about Standards
- Keen eye for details
- Excellent organisational skills
- Langue requise: Anglais. Allemand est un plus
L'entreprise
Who we are and what the hotel property is all about:
Together with Cycas Hospitality and Accor Group we are excited and proud opening the Hotel Darmstadt!
We base the hotel experience on what is already there and give a second chances to places, the environment and to people. People who want to give meaning to their work. People like YOU.
So let us take you on a journey….
The journey begins as The Hotel Darmstadt, located in Darmstadt City-West, close to the central station.
We will open in September 2019!
Fermé
Rooms Division Manager
Temps plein, More than 1 an
Date de début du contrat:
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