Meeting & Special Events Coordinator*

[{{ $ctrl._job.status.name | translate}}] Meeting & Special Events Coordinator*
The Ritz-Carlton, Grand Cayman

Publiée

Description du poste

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.


 

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
 
Perform general office duties to support Meeting & Special Events Managers.  Prepare event related documents in the planning process. Gather materials and assemble information packages for Managers as needed for clients.  Respond to clients via telephone, email, or in person on behalf of MSE Manager in their absence. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Meet group coordinator/organizer prior to functions, make introductions, and ensure that all arrangements are agreeable.

.  The ideal candidate will have:

  • College degree or business school training is a plus

  • Previous experience in hospitality industry, preferably a 5 star hotel.

  • Two years administrative experience.

  • Previous customer service experience.

  • Clear and pleasant communication in English (written, verbal)

  • Able to work autonomously as well as in a group

  • Highly demanding work environment, which often includes weekends, public holidays or longer days.

  • Ability to compute basic mathematical calculations.

  • Familiarity with preparing statistical reports.

  • Thorough operation of all Microsoft Office programs.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

Profil recherché

See description

Détails

Contrat
Temps plein
Lieu
Grand Cayman, Îles Caïmans
Département
Restauration autre
Début
Dès que possible
Durée du contrat
Indéfini

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