Assistant Restaurant Manager

[{{ $ctrl._job.status.name | translate}}] Assistant Restaurant Manager
The St. Regis Kuala Lumpur

Publiée
Intéressé(e) par cette offre ?

Description du poste

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Entry level management position that is responsible for the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Handles employee questions and concerns.

• Monitors employees to ensure performance expectations are met.

• Provides feedback to employees based on observation of service behaviors.

• Assists in supervising daily shift operations.

• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.

• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.

• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

• Ensures compliance with all restaurant policies, standards and procedures.

• Monitors alcohol beverage service in compliance with local laws.

• Manages to achieve or exceed budgeted goals.

• Performs all duties of restaurant employees and related departments as necessary.

• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Encourages employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints, seeking assistance from supervisor as necessary.

• Strives to improve service performance.

• Sets a positive example for guest relations.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.

• Uses all available on the job training tools for employees.

• Communicates performance expectations in accordance with job descriptions for each position.

• Coaches and counsels employees regarding performance on an on-going basis.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Profil recherché

See description

Contrat
Temps plein
Lieu
Kuala Lumpur, Malaisie
Département
Restauration autre
Début
Dès que possible
Durée du contrat
Indéfini

Autres offres suggérées

{{:: 'Assistant Beverage Manager - Arena' | ellipsis : 40 : true }}

{{:: 'The Westin Dubai Mina Seyahi Beach Resort & Marina' | ellipsis : 35 : true }}

{{:: 'Senior Chef de Partie - Arena' | ellipsis : 40 : true }}

{{:: 'The Westin Dubai Mina Seyahi Beach Resort & Marina' | ellipsis : 35 : true }}

{{:: 'Stwarding Team Leader - Arena' | ellipsis : 40 : true }}

{{:: 'The Westin Dubai Mina Seyahi Beach Resort & Marina' | ellipsis : 35 : true }}

{{:: 'Executive Sous Chef - Off Site Catering' | ellipsis : 40 : true }}

{{:: 'The Westin Dubai Mina Seyahi Beach Resort & Marina' | ellipsis : 35 : true }}
Intéressé(e) par cette offre ?
Autres offres
Bellman ( Daytime)
Atlanta, GA, États-Unis
Engineer
New York, NY, États-Unis
Restaurant Supervisor - MOOR
Kissimmee, FL, États-Unis
Maintenance Engineer III
Paramus, NJ, États-Unis
Voir 17363 autres offres