[{{ $ctrl._job.status.name | translate}}] TRYPtouch - Telephone Operator
TRYP by Wyndham Dubai

Publiée

Description du poste

The TRYPtouch associate operates the telephone switchboard station in order to answer telephone calls and process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g. voicemail, e-mail, faxes) received for them and send to room, if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellman, housekeeping, engineering) and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.
As a TRYPster, You will make guests feel amazing, create warmth & strike up conversation.

Profil recherché

- Someone who is willing to share freely knowledge, information, ideas and experience to assist others
- Has strong attention to details
- Good communication skills
- Previous experience in a similar role within a customer service environment
Contrat
Temps plein
Lieu
Dubai, Émirats arabes unis
Département
Informatique, Service client
Langues
Anglais
Début
Dès que possible
Prise de poste au plus tard
février 2019
Durée du contrat
Indéfini
Hébergement
Provided
Autres avantages
Transportation, meals, uniform, medical insurance, flight ticket

TRYP by Wyndham Dubai

Welcome to the largest hotel company in the world.

At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers.

Our Company
Wyndham Hotels & Resorts (NYSE: WH) is the largest hotel franchising company in the world, with nearly 9,000 hotels across more than 80 countries on six continents. Through its network of approximately 790,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in both the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel Inn & Suites®, La Quinta®, Wingate®, AmericInn®, Hawthorn Suites®, The Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services, with more than 400 properties under management. The Company’s award-winning Wyndham Rewards® loyalty program offers more than 56 million enrolled members the opportunity to redeem points at thousands of hotels, condominiums and holiday homes globally. For more information, visit www.wyndhamhotels.com.

Our Brand - TRYP by Wyndham®


For every country on your bucket list, TRYP has locations in the world’s hippest cities, from Berlin to Barcelona, New York City to São Paulo and Dubai. Each of our TRYP hotels is nestled in the heart of the city, giving you walkable access to the downtown hubs so you can experience an authentic life abroad. Business travelers will revel in our comfortable settings and plentiful amenities, families will find our family room setups too much fun, and all of our guests will enjoy immediate access to the best of culture and nightlife. Combine with our attractive deals and travel packages, and discover the best the city has to offer at TRYP.


The TRYP Experience

Our passion for our guests is only equal to our passion for our cities. Our global locations put you in the heart of our cities and we invite you to explore and discover the best that the city offers. Our local and connected TRYPSTERS will guide you to the most authentic experiences available – from great local cuisine to fabulous nights on the town. We want to wine you, dine you, recline you, and WiFi you.


TRYP by Wyndham Dubai

With 650 guest rooms including 24 suites, the four-star TRYP by Wyndham Dubai is currently planned to be the largest TRYP by Wyndham hotel in the world! Located in the heart of the Al Barsha South business district, the hotel will be within easy reach of attractions including Mall of the Emirates and Palm Jumeirah. Hotel facilities will include designated meeting space, a spa, gymnasium and a variety of food and beverage outlets including a tapas restaurant and all-day dining restaurant, as well as a coffee shop, lounge area and bar.

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