[{{ $ctrl._job.status.name | translate}}] Technical Support
Voxel Group

Publiée

Description du poste

Hi there, customer centric lover!

At Voxel Group, we are eager to meet a tech geek like you to join our customer care team!

As a member of our Tech Support team, you will give technical support to the tourism sector, following processes through logging, prioritizing and escalating tech support requests, fixing different issues via telephone, remote support or email. Furthermore, you will be liaising with other internal teams in order give unique and creative solutions to our customers :)


Do you want to meet a best place to work organization?

Let's have a coffee together :)

We have an excellent work environment with more than 25 nationalities, flexible working hours, intensive workday on Fridays and the possibility of remote working, career Plan, flexible retribution, massage services, mindfulness, yoga, stretching...

Profil recherché

If you see yourself with...

- Customer centric mindset
- Technical Training
- Previous experience in technical support, solving at least L2 tasks
- Advanced level of English, Spanish and Catalan
- Resolution-based, proactive and team player spirit

Détails

Contrat
Temps plein
Lieu
Barcelona, Espagne
Département
Service client
Langues
Catalan, Anglais, Espagnol
Début
décembre 2020
Durée du contrat
Indéfini

Voxel Group

Voxel Group is broadening new horizons in B2B Payments, eInvoicing and VAT refund Technology. It offers leading solutions in eBilling, ePayments and supply chain via its baVel Platform, and boosts new opportunities for corporates in VAT management solutions via DevoluiIVA and Taxecure.

The best part though, is that we have fun at the same time!

We are #PeopleFreaks because we love a great atmosphere, what we do and our super international team.

We are #ChallengeManiacs because we love being up-to-date with the latest technologies and making large investments in R & D.

We are #ChangeLovers because we are always looking to develop new business lines, so we focus a lot on training and the career development of our teams.

And… we are #FUNtasticTeamPlayers because we have fun working with great companions!

And you? What are you waiting for?... come join us now!

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