Emma Hoffmann

Emma Hoffmann

HR Support chez European Asylum Support Office
Actuellement à La Valette, Malte

Rejoignez Hosco pour voir le profil de Emma en entier. C'est gratuit !


En tant que membre Hosco, vous pourrez :
  • Soyez visible auprès de milliers d'entreprises de l'industrie hôtelière'
  • Rejoignez une communauté composée de 180'000+ étudiants et professionnels
  • Apprendre en continu grâce à de nouveaux articles et vidéos chaque semaine sur hosco.plus
Rejoignez-nous

Expérience

2 ans et 11 mois

  • HR Support

    European Asylum Support Office - La Valette, Malte

    Ressources humaines
    mars 2019 - Maintenant · 1 an et 5 mois

    - Supporting the team with administrative enquires. - Support with editing and publication of vacancy notices. - Perform eligibility check for screening applications. - Preparing dossiers for selection committee members, organising meetings, interviews and written tests, prepare letters for candidates, draft formal documents. - Archive files both in electronically and paper. - Update administrative files such as offer letter, newcomers, and reserve list. - Registering candidates in ABAC the accounting system. - Initiating the reimbursement of interview and medical process of candidates. - Preforming other administrative enquiries regarded to selection procedures. - Providing assistants to candidates with enquires regarding to recruitment that are complying to the staff regulations and CEOS. - Collaborating with other sectors within the human recourses unit such as personal files of candidates and on-boarding for newcomers.

  • Human Resources Coordinator Part-Time

    The Cavalieri Art Hotel - Saint Julians, Saint Julian's, Malta

    Ressources humaines
    décembre 2018 - décembre 2018 · 1 mois

    - Administering new employees' with essential documents for recruitment processes (FS3, ID Card, N.I. and Tax number). - Achieved a vast knowledge on Maltese Employment Law. - Inputting new employees' profile on the database. - Organising training courses such as Induction course, First Aid, and Fire Fighting. - Conducting audits of payroll. - Answering employee requests and questions via telephone or in person. - Assisting with employment engagement and termination processes on Jobsplus. - Assisting with the recruitment and interview processes. - Providing payroll information by collecting Time & Attendance records. - Inserting the employees' leave records on the database. - Maintaining employee files as to ensure accuracy and compliance. - Processing payroll such as the invoices of sub-contracted employees/staff. - Developing and maintaining relationships with colleges and universities placement offices.

  • Human Resources Intern

    The Cavalieri Art Hotel - Saint Julian's, Malte

    Ressources humaines
    juin 2018 - novembre 2018 · 6 mois

    - Assisting the Human Resource Manager in ensuring that an effective working relationship is functioning with managers and employees in all departments. - Assisting by responding to routine queries and request from department Managers/employees on employment and recruitment matters. - Assist with all training programs that are delivered by or through the Human Resources Department. - Inputting correctly and ensuring data on all employees is effectively maintained. - Ensuring that effective records are kept on personnel files and Human Resources matters. - Assisting Human Resources Manager with all procedures of recruitment. - Assisting with Payroll to ensure compliance with policies and procedures. - Assisting the Human Resource Manager by providing services on general Human Resources queries relating to terms and conditions of employment e.g. annual leave; notice periods. - Providing administrative support to the Human Resources team, including word processing, distribution of information, answering telephones, minute taking at meetings. - Maintaining tidiness in the common office area and filing room, ensuring records are kept up to date and in an orderly fashion. - Assist with the implementation and enforcement of all company policies & procedures. - Providing a general administrative service for the whole of Human Resources, including post, stationery and general administrative duties are required. - Assisting Human Resources Manager with duties related to payroll.

  • Front Office Agent Intern

    Renaissance Aruba Resort & Casino - Oranjestad, Aruba

    Réception
    août 2016 - janvier 2017 · 6 mois

    • Collaborated on all levels of guest relations, including conflict management, to ensure repeat business and customer satisfaction. • Achieved a great experience using Opera Reservation system. • Greeted and welcomed guests in person and on the phone: answer and direct inquiries to designated department. • Enrolled and welcomed new members for Marriott loyalty programme by 13%. • Performed administrative tasks such as preparing invoices and processed guests' payments. • Assisted other departments wherever necessary and maintain good working relationships with team members. • Guaranteed that both the front office manager and supervisors are kept fully aware of any relevant feedback from guests and other departments. • Maximized room occupancy and used up-selling techniques to promote hotel services and facilities by 20%. • Researched and resolved guest inquiries for hotel services and provided on the spot travel directions.

  • Front Office Manager trainee

    NHTV Sibelicious - Bréda, Pays-Bas

    Réception
    mars 2016 - avril 2016 · 2 mois

    • Administrated the Front Office with a team of five agents with daily training to provide a high level of professional and friendly services to internal and external guests. • Developed regular feedback for employees' evaluation, which resulted in marked performance improvements. • Trained assistant management of office procedures, administrative tasks, and protocols. • Attended and documented meetings daily. Spearheaded weekly summary report to keep management team informed of important events and improvements. • Worked directly with the restaurant department to promote the menu and achieve an increase of 50% reservation booking. • Enacted a daily basis for tracking all financial areas, cost management, and profit stock. • Ensured payroll was completed error-free, organized and prioritized all events, activities and operations at Sibelicious.

  • Operations Training

    NHTV Sibelicious - Bréda, Pays-Bas

    Autre
    septembre 2014 - décembre 2014 · 4 mois

    • The training programme is to prepare for (assistant) manager role in the second year, to apply the acquired forecasting, financial and hospitality management skills. • To orientate the operational, practical issues that occur in a hotel management environment and providing hospitality to internal and external guests. • Concerning food and beverage management, front office operations, menu design and inventory and cost control. • Performed operational duties in kitchen, restaurant, the front of house and banqueting. • Performed necessary financial calculation related to F&B cost calculation and inventory control. • Coordinated appointments and conference rooms for special events and clients.

Éducation

  • International Hotel Management

    Breda University of Applied Sciences (BUas) [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Bréda, Pays-Bas

    septembre 2014 - août 2019

    • An English-taught bachelor programme for four years. • The first year of the bachelor is an operational level working at the NHTV Sibelicious (the learning company of NHTV Hotel Management Academy). • The second year is highly focused on developing people and organisations and managing business performance and innovation. • During the third year we go a placement and explore the international hospitality industry. • Finally, in the fourth year is the graduation phase of a bachelor thesis and an international placement experience. • WEST certificate for Wine & Spirit Education Trust Award for level 1 • Foundation year programme certificate of the bachelor degree of International Hotel Management • Golden Key Award for Integrated Project Revenue Management for NH Amsterdam Hotel • Strategic Management Research based on Marriott International future expansion in China with the use of the growth matrix

Langues

5 langues

  • Anglais

    Bilingue ou langue natale

  • Arabe

    Compétence professionnelle limitée

  • Allemand

    Compétence professionnelle limitée

  • Swahili

    Compétence professionnelle limitée

  • Néerlandais

    Notions élémentaires

Informations personnelles

Nationalités

  • Allemand

Permis de travail

  • Union Européenne

Date de naissance

February 12th 1995

Compétences

18 compétences

  • Adaptable,flexible
  • Analytical skills
  • Computer literacy
  • Computer litrate
  • Customer interaction
  • Customer servie
  • Energetic, friendly
  • Excellent teamwork skills
  • Great verbal and written
  • Highly committed
  • Highly patient
  • Interpersonal skills
  • Microsoft
  • Opera
  • P&L Management
  • Procedure Compliance
  • Strategic Planning
  • Very organized
Connexions
Louise Arnould
IHG Future Leader chez QO Amsterdam
Rahim Uddin
CEO & Co-Founder chez JTR Holidays
Cristina Sanz Rodriguez
Reservations Agent chez ME Ibiza
Voir 2281 connexions
Suivi
The Cavalieri Art Hotel
Saint Julian's, Malte
Autres membres
Subhajit Sikder
Tamil Nadu, Inde
Hermes Recruitment
Limassol, Chypre
Trisha Pineda
Santa Fe Springs, CA, United States
Voir 226191 membres
Fermer
Mise à jour terminée !

Nous n'avons trouvé aucune nouvelle information sur ton CV à ajouter à ton profil. Nous te conseillons d'ajouter manuellement de nouvelles informations ou d'essayer un autre CV.

Les informations suivantes ont été ajoutées à ton profil :

  • Lieu de résidence
  • Présentation
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langue
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langues
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formation
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'incompleteExperiences') }} Expérience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'incompleteExperiences') }} Expériences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalité
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalités
  • Date de naissance
  • Permis de conduire
  • Numéro de téléphone

Prends un moment pour apprécier ton profil complet !

Fermer
Modifiez vos expériences

Pour rendre vos expériences visibles sur votre profil, veuillez prendre un moment pour modifier ou ajouter les champs obligatoires.

Fermer
Erreur de mise à jour du profil

Nous n'avons pas pu mettre ton profil à jour, mais ton CV a bien été sauvegardé.

Toujours envie de compléter ton profil ? Essaie de télécharger un fichier .doc ou un CV différent.