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À propos de moi
I am an experienced Restaurant Supervisor committed to exceeding guests’ expectations and creating a memorable experience for them. My goal is to ensure that each person leaves with a massive smile on their face! I am competent in every aspect of customer service to ensure guest satisfaction, and my high level of tips and past awards are testament to that.
Expérience
9 ans et 10 mois
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Food And Beverage Supervisor
Mado Türkiye - Al Wakrah, Qatar
Restauration - Managementfévrier 2016 - janvier 2020 · 4 ans✓ Updating reports for the frozen items that we have in the gulf warehouse. Control the first in first out, monitor the expiration date of the items that we have. ✓ Purchase orders for the frozen items in the gulf warehouse. ✓ Doing inventory report, petty cash, and administrative works such as encoding and filing of invoices for all the suppliers. ✓ Fixing MICROS, input some new items to the system. ✓ Document controller. ✓ Supervised the staff, handling guest complaint. ✓ Coordinates with the manager, operation executive and operation director. ✓ Can work with minimal supervision, flexible in time scheduling. ✓ Communicates politely and displays courtesy to the guests. ✓ Purchase requisition from different suppliers attends and participates in daily briefing as scheduled. ✓ Conduct briefing to all the staff before their duty start. ✓ End of day handle sale of day and replace when cashier off. ✓ Managed workflow to maximize customer satisfaction and minimize waste
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barmen
Nirvana Lagoon Villas Suites & SPA - Antalya, Turquie
Restauration serviceavril 2015 - novembre 2015 · 8 mois✓ Greeting new customers and offer them wines, cocktails or other drinks. ✓ Presenting menus and answering questions about the cocktails, making recommendations upon request. ✓ Taking customers’ orders and prepare them drinks.
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Waiter
Rixos Priemium Suits - Göcek Belediyesi, Turquie
Restauration serviceavril 2014 - novembre 2014 · 8 mois✓ Greeting new customers and offer them wines, cocktails or other drinks. ✓ Presenting menus and answering questions about the cocktails, making recommendations upon request. ✓ Taking customers’ orders and prepare them drinks.
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Waiter
Maya Restaurant - Marmaris, Turquie
Restauration servicedécembre 2012 - novembre 2013 · 1 an✓ Greeting guests as they arrive and allocating them to a table ✓ Handing out menus and taking drink and food orders ✓ Serving drinks and food and handling bill payments ✓ Ensuring all tables were clean and tidy.
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Receptionist
Sanezen Motel - Marmaris, Turquie
Réceptionavril 2011 - novembre 2011 · 8 mois✓ Receptionist at family apart with 13 rooms.
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waiter
piynar villa hotel - Turunç Belediyesi, Turkey
Restauration serviceavril 2010 - octobre 2010 · 7 mois✓ Promote a positive atmosphere and go above and beyond to guarantee each customer receives exceptional food and service ✓ Handled customer service request and resolved issues to total guest satisfaction. ✓ Managed workflow to maximize customer satisfaction and minimize waste. ✓ Executed store operations during scheduled shifts. Organized opening and closing duties as assigned. ✓ Followed all cash management and cash register policies and ensures proper cash management practices are followed by shift team. ✓ Assembled daily, weekly and quarterly reports, including sales and F&B
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Waiter
Villa Sol Hotel - Marmaris, Turquie
Restauration serviceavril 2009 - octobre 2009 · 7 mois✓ Greeting guests as they arrive and allocating them to a table ✓ Handing out menus and taking drink and food orders ✓ Serving drinks and food and handling bill payments ✓ Ensuring all tables were clean and tidy.
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Food Runner
Venice Restaurant - Marmaris, Turquie
Restauration serviceavril 2007 - novembre 2008 · 1 an et 8 moisGreeting guests and handing out menus Ensuring all tables were clean and tidy.
Éducation
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Associate Degree
harran university - Şanlıurfa, Turquie
février 2008 - juin 2012University of Computer Science, Computer Technology and Programming
Langues
2 langues
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Turc
Bilingue ou langue natale
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Anglais
Compétence professionnelle complète
Informations personnelles
Nationalités
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Turc
Compétences
8 compétences
- Basic cocktail mixing
- Basic photoshop
- Data analysis
- F&B management
- Friendly and positive
- Good in microsoft
- Ms office package
- Target – driven
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